Backup exec upgrade or the license key installation with an error V-225-23 and error 1603 is reported in the installation log
|Article:TECH140566|||||Created: 2010-09-23|||||Updated: 2011-08-15|||||Article URL http://www.symantec.com/docs/TECH140566|
Backup Exec installation fails while performing an upgrade or installing license key with an error V-225-23 and Error V-225-53: ERROR: Failed to install SQL Express BKUPEXEC instance with error 1603. ***To search for information about this error, click here is reported in the installation log.
Error reported in Backup Exec Installation log :
9-21-2010,14:22:35 : Installing Microsoft Report Viewer Redistributable 2005
If the SQLserver service is running under a domain or network account the above error is reported. In order to resolve the issue please follow the steps below
1. Click on start | Run | services.msc and hit enter
2. Scroll down to the SQLSERVER service right click on it and click on properties
3. Click on the log on tab and change the account to Local system account and restart the service
4. Retry with the installation.
Article URL http://www.symantec.com/docs/TECH140566