After patching to NetBackup 7.0.1, the ANY_CLUSTER_INTERFACE configuration option is not being recognized.

Article:TECH140567  |  Created: 2010-09-23  |  Updated: 2011-02-15  |  Article URL http://www.symantec.com/docs/TECH140567
Article Type
Technical Solution


Issue



After applying the NetBackup 7.0.1 patch to a clustered master server, the ANY_CLUSTER_INTERFACE configuration option is not being honored correctly as it used to be.

This is causing numerous failures for client initiated backups or backups which use stream discovery when the "clusters public interface" on the master server is not routable to one or more backup networks that the clients may reside on.  The majority of all outbound communications initiated from the master server are going out the network interface associated with the cluster public interface and that may not be routable to any of the backup networks.  This may also show up when attempting to use the NetBackup Java console to view Client properties.


Environment



NetBackup Clustered Master Servers where ANY_CLUSTER_INTERFACE is defined


Cause



This issue (Etrack 2140767) will be addressed in NetBackup 7.1. 

A fix for this issue has been posted for NetBackup 7.0.1 is attached to this document:


Solution



   Symantec Bug ID: 2140749  

 

  Version: NetBackup_7.0.1

 

 Installation Location: Master Server

 

 Fixes Included:

(ET2140749) After patching to NetBackup 7.0.1, "ANY_CLUSTER_INTERFACE" is not being recognized.

Note:  This package is intended to address a specific condition or issue within an environment which meets the criteria documented above. DO NOT install this package if your environment is not experiencing the specific issue or does not match the criteria in which the issue could occur.

 

Installation Instructions:
Please follow the EEB Installer instructions available at:

 http://www.symantec.com/docs/TECH64620

 

Package Contents:
Please choose the appropriate platform after download:


eebinstaller.2140749.2.hp11.11              HP-11.11 Installation
eebinstaller.2140749.2.hpia11.31            HP-IA64 Installation
eebinstaller.2140749.2.linuxR_x86_2.6       x64/x86 RedHat Enterprise Linux Installation
eebinstaller.2140749.2.linuxR_IA64_2.6      IA64 RedHat Enterprise Linux Installation
eebinstaller.2140749.2.linuxS_x86_2.6       x64/x86 SuSE Linux Enterprise Installation
eebinstaller.2140749.2.linuxS_IA64_2.6.16   IA64 SuSE Linux Enterprise Installation
eebinstaller.2140749.2.plinuxR_2.6          Power RedHat Enterprise Linux Installation
eebinstaller.2140749.2.plinuxS_2.6          Power SuSE Linux Enterprise Installation
eebinstaller.2140749.2.solaris9             Solaris SPARC Installation
eebinstaller.2140749.2.solaris10            Solaris 10 SPARC Installation
eebinstaller.2140749.2.solaris_x86_10_64    Solaris 10 x86/x64 Installation
eebinstaller.2140749.2.rs6000_53            AIX Installation
eebinstaller.2140749.2.AMD64.exe -          Windows x64
eebinstaller.2140749.2.x86.exe -            Windows x86


Deliverables:
/usr/openv/lib/libnbbase.so
/usr/openv/lib/libnbbaseST.so
/usr/openv/lib/libnbbasecST.so
/usr/openv/lib/libnbbase.sl
/usr/openv/lib/libnbbaseST.sl
/usr/openv/lib/libnbbasecST.sl
\VERITAS\NetBackup\bin\libnbbase.dll
\VERITAS\NetBackup\bin\admincmd\libnbbase.dll
\VERITAS\NetBackup\bin\goodies\libnbbase.dll
\VERITAS\volmgr\bin\libnbbase.dll
/usr/openv/netbackup/bin/goodies/support/versioninfo

 

File checksum:
283946456 3425600 hp11.11/libnbbase.sl
605725691 2733336 hp11.11/libnbbaseST.sl
99054740 850776 hp11.11/libnbbasecST.sl
283946456 3425600 hp_ux/libnbbase.sl
605725691 2733336 hp_ux/libnbbaseST.sl
99054740 850776 hp_ux/libnbbasecST.sl
1140139151 1703390 linuxR_x86/libnbbase.so
2738589475 1465590 linuxR_x86/libnbbaseST.so
2539465174 703283 linuxR_x86/libnbbasecST.so
1140139151 1703390 linuxR_x86_2.6/libnbbase.so
2738589475 1465590 linuxR_x86_2.6/libnbbaseST.so
2539465174 703283 linuxR_x86_2.6/libnbbasecST.so
1341946558 1550042 linuxS_x86/libnbbase.so
3318514908 1338130 linuxS_x86/libnbbaseST.so
3549912506 670495 linuxS_x86/libnbbasecST.so
988788786 38342 linuxS_x86/versioninfo
1341946558 1550042 linuxS_x86_2.6.16/libnbbase.so
3318514908 1338130 linuxS_x86_2.6.16/libnbbaseST.so
3549912506 670495 linuxS_x86_2.6.16/libnbbasecST.so
988788786 38342 linuxS_x86_2.6.16/versioninfo
1517855993 3715249 rs6000/libnbbase.so
3694895996 3326422 rs6000/libnbbaseST.so
1401727551 1030084 rs6000/libnbbasecST.so
1517855993 3715249 rs6000_53/libnbbase.so
3694895996 3326422 rs6000_53/libnbbaseST.so
1401727551 1030084 rs6000_53/libnbbasecST.so
2251214376 2585704 solaris/libnbbase.so
2172003573 2209840 solaris/libnbbaseST.so
2323683548 1043024 solaris/libnbbasecST.so
2251214376 2585704 solaris10/libnbbase.so
2172003573 2209840 solaris10/libnbbaseST.so
2323683548 1043024 solaris10/libnbbasecST.so
1499755873 2680288 solaris_x86/libnbbase.so
1829278185 2341216 solaris_x86/libnbbaseST.so

712771505 1042328 solaris_x86/libnbbasecST.so
1499755873 2680288 solaris_x86_10_64/libnbbase.so
1829278185 2341216 solaris_x86_10_64/libnbbaseST.so
712771505 1042328 solaris_x86_10_64/libnbbasecST.so
1917315135 1863745 zlinuxR/libnbbase.so
1546089424 1596763 zlinuxR/libnbbaseST.so
4015007669 757022 zlinuxR/libnbbasecST.so
1917315135 1863745 zlinuxR_2.6/libnbbase.so
1546089424 1596763 zlinuxR_2.6/libnbbaseST.so
4015007669 757022 zlinuxR_2.6/libnbbasecST.so
2087106369 1758691 zlinuxS/libnbbase.so
4070857274 1566994 zlinuxS/libnbbaseST.so
3607503653 745277 zlinuxS/libnbbasecST.so
2087106369 1758691 zlinuxS_2.6/libnbbase.so
4070857274 1566994 zlinuxS_2.6/libnbbaseST.so
3607503653 745277 zlinuxS_2.6/libnbbasecST.so
2151290708 1314816 AMD64/libnbbase.dll
3088741089 1028096 x86/libnbbase.dll
955869056 5722808 hpia11.31/libnbbase.so
1323056039 4732592 hpia11.31/libnbbaseST.so
1759264628 1885200 hpia11.31/libnbbasecST.so
2257425397 463600 hpia11.31/versioninfo
955869056 5722808 hpia64/libnbbase.so
1323056039 4732592 hpia64/libnbbaseST.so
1759264628 1885200 hpia64/libnbbasecST.so
2257425397 463600 hpia64/versioninfo


Recommended service state: Stop all NetBackup services on the NetBackup master server.
 

 


Attachments

NB_7.0.1_ET2140749_2.zip (36.4 MBytes)

Supplemental Materials

SourceETrack
Value2140749


Article URL http://www.symantec.com/docs/TECH140567


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