Connectivity information not captured with Network Discovery

Article:TECH14078  |  Created: 2006-05-26  |  Updated: 2006-06-28  |  Article URL http://www.symantec.com/docs/TECH14078
Article Type
Technical Solution

Issue



When running a Network Discovery, connectivity information is not captured for switches.
A variation of the symptom is not all connected devices are captured for switches.

Environment



Notification Server 6.0
Network Discovery 6.0
Deployment Solution for Network Devices 6.0

Cause



The discovery scope (IP range or devices captured from a Seed device) does not include all the devices connected to the switches. If the scan does not discover a device connected to the switch, that device will not show in the connectivity information for the swtich.

Solution



The Discovery scope needs to include all devices connected to a particular switch in order to have all connectivity information on that switch.
A Switch Discovery (Deployment Solution for Network Devices) needs to be run after capturing the devices with a Network Discovery.

Legacy ID



22993


Article URL http://www.symantec.com/docs/TECH14078


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