Questions on resource name and password for agents

Article:TECH140879  |  Created: 2010-09-29  |  Updated: 2013-01-02  |  Article URL http://www.symantec.com/docs/TECH140879
Article Type
Technical Solution


Environment

Issue



Error when querying UNIX server


Error



Unable to authenticate user or launch data collector.


Environment



UNIX, Windows 2003


Cause



Too many characters in resource name or incorrect password properties


Solution



Correct the number of characters used in the resource name to 15 or less and verify the password is 8 to 16 characters, no metacharacters, alpha-numeric only




Article URL http://www.symantec.com/docs/TECH140879


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