'e0008703 - The test run has detected a potential problem' is observed when a Test Run fails.

Article:TECH140935  |  Created: 2010-09-29  |  Updated: 2013-08-19  |  Article URL http://www.symantec.com/docs/TECH140935
Article Type
Technical Solution

Product(s)

Issue



Test run of a backup job targetted to disk or tape may fail with the following error in the job log.


Error



0xe0008703 - The test run has detected a potential problem.


Cause



This may occur if the media being used is not initialized. (typically observed in case of a brand new media being used)


Solution



1. Run a backup job with a small selection (may be a couple of files) on the new media (Tape \ B2D).
Note: This should not be a 'Test Run'. An actual backup job must be run on the media in question.

2. After the backup job completes successfully for the first time, Backup Exec should allow the media to run a 'Test Run' job to perform the Media Check operation.

3. Run a 'Test Run' on the backup job which was created (i.e. point no. 1) and it should complete successfully.


Supplemental Materials

SourceError Code
Value0xe0008703
Description

The test run has detected a potential problem.


SourceUMI
ValueV-79-57344-34563
Description

Job failed running its test run.




Article URL http://www.symantec.com/docs/TECH140935


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