Backup Exec Devices console shows up as Discovering after upgrading to 2010
| Article:TECH141047 | | | Created: 2010-10-01 | | | Updated: 2011-02-08 | | | Article URL http://www.symantec.com/docs/TECH141047 |
Problem
Backup Exec Devices console shows up as Discovering after upgrading to 2010 as shown in Figure 1
Error
Event Type: Warning
Event Source: Lsi_sas2
Event Category: None
Event ID: 129
Date: 8/17/2010
Time: 6:14:45 AM
User: N/A
Computer: Media Server
Description:
The description for Event ID ( 129 ) in Source ( Lsi_sas2 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: \Device\RaidPort1.
Figure 1 : 
Cause
This happens because of SCSi card drivers not being updated.
Solution
Download and Install the latest SCSi card drivers from the vendor site.
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Article URL http://www.symantec.com/docs/TECH141047
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