When using SAN transport mode, AVVI restore job for incremental/differential backups would fail with final error: 0xe000958b - The selected transport mode is unsupported by the current setup

Article:TECH141218  |  Created: 2010-10-05  |  Updated: 2010-10-05  |  Article URL http://www.symantec.com/docs/TECH141218
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Technical Solution

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Problem



When using SAN transport mode, Agent for VMware Virtual Infrastructure (AVVI) restore job for incremental/differential backups would fail with final error:  0xe000958b - The selected transport mode is unsupported by the current setup.

 


Error



Final error: 0xe000958b - The selected transport mode is unsupported by the current setup.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-38283

 


Solution



Please select NBD transport mode to restore incremental/differential backups.

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 

Supplemental Materials

SourceETrack
Value2164993
Description

AVVI: Unable to restore incremental/differential backups by SAN transport mode

SourceError Code
Value0xe000958b
Description

The selected transport mode is unsupported by the current setup.

SourceUMI
ValueV-79-57344-38283
Description

The selected transport mode is unsupported by the current setup.

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