Error status - backup error 13 file read failed. Job details show 'socket read failed: errno = 62 - Timer expired'
|Article:TECH141299|||||Created: 2010-10-06|||||Updated: 2014-05-29|||||Article URL http://www.symantec.com/docs/TECH141299|
Standard backup policy fails with Exit Status 13
bpbrm shows the following error: 15:24:07.908  <2> bpbrm mm_sig: received ready signal from media manager 15:29:07.908  <16> bpbrm readline: socket read failed: errno = 62 - Timer expired .. 15:29:30.716  <2> bpbrm Exit: client backup EXIT STATUS 13: file read failed
Client nfs4:NetBackup-RedHat2.6 7.0
It appears that the timeout occurs after exactly 5 minutes. This is the default CLIENT_READ_TIMEOUT. When this occurs, the media server may timeout after the time specified in the media server's host properties > media server> Timeouts > CLIENT_READ_TIMEOUT configuration. (300 seconds by default).
Increase the Client Read Timeout to 1800 seconds. Some clients with very large filesystems / active filesystems / lots of small files may need a value of 3600, 7200, 10800 or higher. This timeout needs to be tested until you an appropriate value that works for this environment is reached.
Article URL http://www.symantec.com/docs/TECH141299