Exchange 2010 backup fails with error 0xe000035e - The Backup Exec Agent for Microsoft Exchange was not used to create the last full backup of this database. Even though the Full backup was done within Backup Exec

Article:TECH141370  |  Created: 2010-10-06  |  Updated: 2012-11-28  |  Article URL http://www.symantec.com/docs/TECH141370
Article Type
Technical Solution


Issue



Final error: 0xe000035e - The Backup Exec Agent for Microsoft Exchange was not used to create the last full backup of this database.  You must use the Exchange Agent to run a full backup before you run a differential or incremental backup.
Even though the full backup was run within Backup exec.


Error



V-79-57344-862 - The Backup Exec Agent for Microsoft Exchange was not used to create the last full backup of this database.  You must use the Exchange Agent to run a full backup before you run a differential or incremental backup.

Writer Name: Microsoft Exchange Replica Writer, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during backup complete operation (12). 

The following event ID is generated on the exchange server.


Cause



 "Microsoft Exchange Replica writer" may be in failed state on the active exchange node.

 


Solution



Backup exchange from the active copy by selecting the option under settings in job properties.
 


Or

Reboot the Exchange server and verify that all the Exchange VSS writers get stable by running the following command Vssadmin list writers.

When creating full, differential, or incremental backups, GRT-enabled jobs have the following restrictions:

  • The full, differential, and incremental job templates must be part of a policy.
  • The destination device must be a backup-to-disk folder.
  • The backup sets from the full, differential, and incremental jobs must be on the same volume.

 


Supplemental Materials

SourceUMI
ValueV-79-57344-862
Description

Final error: 0xe000035e - The Backup Exec Agent for Microsoft Exchange was not used to create the last full backup of this database.  You must use the Exchange Agent to run a full backup before you run a differential or incremental backup.
 



Article URL http://www.symantec.com/docs/TECH141370


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