Late Breaking News for Enterprise Vault 10.0

Article:TECH141423  |  Created: 2010-10-07  |  Updated: 2014-10-31  |  Article URL http://www.symantec.com/docs/TECH141423
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Article Type
Technical Solution


Issue



 Enterprise Vault 10.0.4 is now available! 

Symantec Corporation updates this article as new customer-related information pertaining to 10.0 becomes available. Symantec recommends that you frequently check this article for updates or subscribe to receive updates to this article.

Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment. Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions.


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Software Alerts

Enterprise Vault Article
Security Advisory: Enterprise Vault Unquoted Search Path File Collector / FilePlaceHolder services TECH204135
Security Advisory: Enterprise Vault Updates Oracle Outside Module for Multiple Issues AL1255
Security Advisor: Enterprise Vault Update for Oracle Outside In Module AL1165

 

Enterprise Vault for File System Archiving Article
Data loss can occur when the Enterprise Vault File System Archiving Agent has been upgraded from Enterprise Vault version 9.0.x to 10.0.x, or version 10.0.0 to 10.0.1 AL1325

Hotfixes for 10.0

Enterprise Vault Article
Hotfix for Symantec Enterprise Vault (EV) 10.0 - Converter Updates TECH182076
Hotfix for Enterprise Vault (EV) 10.0.0, Build 1316, Implement 8.3.7 converters patch security fixes TECH168021



Enterprise Vault for Microsoft Exchange Article
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 10.0.1, Build 1171, Emails containing OpenPGP encrypted content can cause indexing slowdown and high memory usage. TECH195828
StorageCrawler times out if migrated savesets missing from secondary (NBU migrator) device TECH181812
Indexing is returning items for a user denied permission on that folder TECH177335
Hotfix for Symantec Enterprise Vault (EV) 10.0 for Microsoft Exchange, Build 1316, some items fail to index due to an 'Object reference not set to an instance of an object' error TECH176975
Enterprise Vault Mac Client does not work Outlook for Mac configured to Kerberos authentication TECH174445
Cumulative Indexing hotfix for Symantec Enterprise Vault 10.0.0 TECH172165
Hotfix for Symantec Enterprise Vault (EV) 10.0, Build 1316, 32bit Index searches fail while processing the content of metadata documents TECH168496
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 10.0, Build 1316, Virtual Vault constantly re-searching users indexes TECH166528

   

Enterprise Vault for Lotus Domino Article
Hotfix for Enterprise Vault 10.0.0, Build 1307, Groups defined as 'ACL Only' in Domino are not inherited and the manual addition to EV Archives gives 'Accounts not found' TECH172620

  

Enterprise Vault Discovery Accelerator Article
Hotfix for Symantec Enterprise Vault (EV) Discovery Accelerator (DA) 10.0, Build 10.0.0.1159, Suspect memory leak in the AcceleratorService process during DA searches. TECH187335 


Enterprise Vault Data Classification Service Article
Hotfix for Symantec Enterprise Vault Data Classification Service (DCS) 10.0 TECH165969



Known Issues Existing in 10.0:
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product EV 10.0. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.
 

Enterprise Vault Article
Event ID 7110 can occur during SIS Part validation after sparse file collections has extracted items from CAB files for re-collection. TECH216681
EVDuplicateCleaner.exe might fail with the error "ERROR: Timeout expired" TECH217769

 

Enterprise Vault for Microsoft Exchange Article
 A Move Archive process may not complete because the Shortcut Processing phase stays in Running mode TECH225467
 Only one archiving pass is being performed on certain Enterprise Vault (EV) enabled users TECH225837
Customized filter settings are unexpectedly removed from the Deleted Items folder of mailboxes on Exchange 2013 TECH223773
Enterprise Vault PST Migration may cause the Vault Admin Console to hang TECH222714
Unable to list the contents of the whole archive. Contact your administrator. TECH222621
Enterprise Vault Archiving fails when encounters invalid Distribution list or Recipient MAPI attributes TECH218131
StorageOnlineOPNS Fails to Stop/Start: The RPC server is unavailable. (0x800706ba) TECH217681
 No new items are added to one of more index volumes on an EV server. An error indicating that the index volume is Throttling is logged in the dtrace. TECH218009
EVSVR DirectoryArchives Repair cannot move savesets from duplicate to existing/recreated ArchiveFolders with 10,000 items or more. TECH216164
A Reporting role is not synchronized to Reporting Services if a security group is added to this role TECH216400
PDF attachments to signed emails (IPM.Note.SMIME.MultipartSigned) cannot be opened from a Centera partition TECH214890
Additional file types added to the Enterprise Vault (EV) registry value 'ExcludedFileTypesFromConversion' are reset. TECH214026
Mail Items with attachments that have an RMS policy applied to them do not display correctly when opened TECH213944
An EVSVR DirectoryArchives Repair operation fails to recreate an ArchiveFolder is a DVS file is missing TECH212963
Searching across Enterprise Vault (EV) 32 bit indexes fails when searching across EV servers TECH212129
Large items, that are not replaced with an EV shortcut when archived, may be re-archived multiple times. TECH212274
An unsupported Microsoft Outlook version has been detected TECH211528
Unable to maunally archive emails in Outlook Web Access 2010 (OWA) using Internet Explorer 10 in Compatibility Mode. TECH211197
An EVSVR DirectoryArchives Repair operation can generate "Error deleting surplus Vault record" errors TECH210128
DeleteEmptyFolders can delete the deleted items folder not recreated properly by Virtual Vault TECH209814
Certain Archived Items have Incorrect ArchivedDate and IDCheckSumHigh within Saveset Table TECH209243
Shortcuts cannot be replied to or forwarded in Outlook 2010/2013 Enterprise Vault is unavailable. TECH209132
Public folder restores and/or archiving intermittently stop working until EV services are restarted or the server is rebooted TECH200967
Vault Cache sync fails due to "An invalid character was found in text content" TECH154692
Mail messages are malformed when retrieved using Mobile Search if they exceed PageContentSize TECH202222
The size of the Centera Staging Area may grow when Device Level Sharing is not turned on TECH201700
An EVSVR DirectoryArchives Repair operation may not fully repair an Archive if it is wrongly believed that some folders are empty TECH201535
The Indexing Collection-Service and Crawler-Service processes high Virtual Memory usage TECH201435
EV client creates MDC files for each additional enabled mailbox end users have access to even TECH200200
When moving items between mailboxes without Owner permissions applied, Outlook may exit unexpectedly TECH199796
Violation of PRIMARY KEY constraint 'PK__#'. Cannot insert duplicate key in object 'dbo.@SavesetIDsAndTranIDs' TECH199832
Event ID 41352: Index Volumes Processor - Indexing engine unreachable TECH177977
Outlook 2010 hangs when loading the Enterprise Vault (EV) Add-In TECH198674
Archiving may return a 6882 error when attempting to index very large files. TECH191942
Items stored on Hitachi Content Platform cannot be retrieved by StorageCrawler for indexing TECH188919
Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table. TECH188007
Exchange Organization named in double byte characters causes mailboxes not to be listed in the Enable Mailbox wizard TECH187868
EVIndexing Service fails Event ID: 41369 Error occured while synchronizing Indexing Engine metadata for Index volume TECH174998
Outlook Add-in enables deletion of Special Folders from delegated mailboxes TECH183229
IPM.Schedule.Meeting.* messages are archived multiple times by the Journal Task TECH181851
The Upgrade of 32bit Indexes to 64 bit Indexes Causes EVIndexVolumesProcessor.exe to Crash TECH182219
Unable to complete the retrieval request on complex message. TECH179576
Export Archive Wizard aborts when it encounters a problematic saveset.  TECH178916
Certain file type extensions with in a .zip file are not searchable. TECH178803
EVSVR Verify DatabaseLinkages or Complete operation reports records RefCount greater than TotalCount TECH176735
Some items fail to index with 'Object reference not set to an instance of an object' TECH176143
Searches failing with error "Input string was not in a correct format" TECH172565
Deleting a Public Folder Favorite from Outlook 2010 may attempt to delete the archived items within the folder TECH171155
EV10 Deployment Scanner (SQL DB free disk requirement check) does not consider use of the mount point TECH170129
Event ID 13360 is returned for some items when storing to a Hitachi storage device. TECH170145
Client add-on logging for Virtual Vault does not currently provide details as to the reason why it may be in a Read Only state. TECH169023
Clients may experience crashes of SearchProtocolHost.exe TECH169660
Items archived from an Exchange managed folder may not have correct retention category applied TECH166708
Items exist in the Vault Store database, but the associated Archive or ArchiveFolder entry is missing TECH158169
MAC OS 10.6.4 and Outlook 2011 is unable to manually archive by folder TECH165769
Event ID 6621 error can be continuously logged in the Event Log if the EV Server is in Backup Mode TECH166845
Mailbox Archive task custom filtering fails 10 consecutive items invalid Author Properties TECH166452
"View_Vault_Unreferenced" causes excessive SQL Blocking TECH164914
Enterprise Vault Full Outlook Add-In (DCOM) does not honor policy settings to show or hide 'Enterprise Vault' TECH160810
Copying a calendar item shared calendar may cause delays with the Enterprise Vault Add-in TECH160739
Unable to delete items using the “Delete” key when “Disconnected Mode” in Outlook. TECH159383
Enterprise Vault Client install incorrectly detects Outlook 2010 when Outlook 2007 is installed. TECH155882

 

Enterprise Vault for File System Archiving Article
 Violation of File Blocking Rules do not trigger notifications and files are not quarantined TECH225865
Enterprise Vault (EV) FSAUtility Placeholder Migration fails with "Failed to idetify CurrentRootFolder" TECH224375
Enterprise vault archiving may fails to index large FSA items stored in Centera Storage and returns timeout error TECH217576
Browser Search fails to search SubFolders of a selected folder when the archive has a large number of folders TECH211648
New Partition wizard cannot enumerate additional Windows partitions TECH202390
Errors retrieving multiple placeholders from VNX TECH200406
Clustered File Server unresponsive in hung state following large number FSA Placeholder recalls. TECH196698
EvNetAppPhSvr.exe restarts unexpectedly TECH196098
The Enterprise Vault (EV) File System Archiving (FSA) FSAUtility process may return a 'System.OutOfMemoryException' when using the -pm option. TECH190333
FSA Shortcut Deletion doesn't occur during Shortcut Deletion schedule period TECH188332
File System Archiving does not process the folder structure in alpha-numerical order on Celerra TECH181932 
Unable to search the content of Enterprise Vault (EV) File System Archiving (FSA) files that are 1K in size and contain an umlaut character in the content. TECH171042 
Enterprise Vault (EV) File System Archiving (FSA) FileScreenFilter driver cluster failover hang. TECH167472


 

Enterprise Vault for Lotus Domino Article
 In rare circumstances Domino delivery reports archived by Enterprise Vault prior to EV 8.0 cannot be opened from Compliance and Discovery Accelerator TECH225760
Enterprise Vault for Domino: Store and Cancel buttons do not work for Lotus Notes / IBM Notes installed on MAC OS X TECH217395
NSF Import fails with 'Domino Server is unavailable' if the target user's mailbox has been deleted TECH208870
Enterprise Vault for Domino: from Lotus Notes it is not possible to the see content of "display / conversation" when retrieving EV archived items TECH206856
Enterprise Vault for Domino: embedded attachments in Calendar and Mail item bodies cannot be opened; users are getting 'Note Item not found' TECH206075
Enterprise Vault for Domino: "from DWA/iNotes clicking the 'Delete All' button in the junk folder does not delete items as expected" TECH202591
Enterprise Vault for Domino: "from DWA/iNotes unable to properly forward or reply archived emails containing attachments with CJK characters" TECH202463
Enterprise Vault for Domino, users are getting 'Notes error: Unknown OS error' and 'Module: EVLAUNCHDOCUMENT, Line: 76' retrieving archived emails from someone else Domino mailbox TECH201099
Enterprise Vault for Domino, encrypted emails cannot be opened from DWA/iNotes TECH200999
Enterprise Vault for Domino: "Unable to properly forward multiple items (archived or not) if EV template is in use" TECH196136
Lotus Notes Client loses access to archived items when a Mailbox is opened within Notes that is associated to a different Enterprise Vault Site TECH176734
Domino Vault Cache temporary databases EVR_*.nsf could build up the EVDG folder Data\EV and they are not removed after their usage TECH185043
Duplicate Enterprise Vault hidden views could be created in Domino Mailboxes provisioned by Enterprise Vault TECH184891
Event ID 41206 - Error: Illegal SMTP address: invalid.smtpaddress@ TECH183603
Mail-in Databases that are a member of a Domino Directory group have an alias fail to provision. TECH176019
When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy TECH170053
Enterprise Vault Domino Provisioning does not find Mail-In databases that are part of a Domino Group that is targeted for Provisioning TECH169279
Lotus Domino Archiving task repeatedly archives message when mailbox policy does not create shortcuts / delete original AND item is in a Domino Retention Plan 'ARCHIVENOW' folder. TECH168028
 
 
 
Enterprise Vault for Microsoft SharePoint Article
Enterprise Vault (EV) SharePoint archiving can return an error in XML document if there is an invalid character found. TECH216682
EVSPShortcutManager is unable to recall items when the operating system and website language settings are different TECH216573
Custom site layouts in Sharepoint may not display correctly for users with Read permissions on the site TECH215239
When using EVSPShortcutManager to recall shortcuts every library in the Web Application fails with 'InsufficientPermissions (-10010)' TECH208278
Enterprise Vault (EV) is unable to archive SharePoint files if the url is blank. TECH202827
SharePoint archiving rules that include MetaData ‘Date’ criteria are not taken into account checking whether to archive a SharePoint library for eligible items causing less than expected to be archived TECH158000
The ‘Show archived versions for this document’ link in SharePoint is not accurately displaying the archived versions of the document when the Archive has more than one Index Volume TECH156714



Enterprise Vault Compliance Accelerator Article
Putting more than one consecutive question mark wild card in an email address in the To\From field prevents the search from being rejected or the search criteria viewed. TECH199094
Folder Delete permission through Monitored Employee Group assignment do not revoke properly when an individual is removed from the AD Group. TECH190311
Unable to run CA searches Subject and / or Content after upgrade Compliance Accelerator 10.0.0 TECH188997
Synchronization error appears in the General tab of Symantec Enterprise Vault (EV) Compliance Accelerator (CA) Employee Groups. TECH184166

 

Enterprise Vault Discovery Accelerator Article
Custodian Manager's AD Synchronization never completes in an environment with multiple or very large Active Directory domains.  TECH202081
Event ID 13360, "Arithmetic overflow occurred", error thrown attempting to apply Legal Holds in Symantec Enterprise Vault (EV) Discovery Accelerator (DA). TECH182409
ADSynchronization process appears to never finish TECH156481
A 'System.OutOfMemoryException' when attempting to open the properties of a custodian TECH156456
While searching on a large quantity of Index Volumes, the performance is extremely slow causing the User Interface to become unresponsive TECH156425

 

Enterprise Vault Discovery Collector Article
Enterprise Vault Discovery Collector (EVDC) susceptibility to vulnerability CVE-2011-3192 TECH181507

 



Legacy ID



355550


Article URL http://www.symantec.com/docs/TECH141423


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