Late Breaking News for Enterprise Vault 10.0

Article:TECH141423  |  Created: 2010-10-07  |  Updated: 2013-06-07  |  Article URL http://www.symantec.com/docs/TECH141423
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Problem



Enterprise Vault 10.0.1 Released (March 28, 2012)
http://www.symantec.com/docs/TECH147787

Symantec Corporation updates this article as new customer-related information pertaining to 10.0 becomes available.  Symantec recommends that you frequently check this article for updates or subscribe to receive updates to this article.


Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment.  Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions.


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Software Alerts
Security Advisory: Symantec Enterprise Vault Unquoted Search Path in the File Collector and File PlaceHolder services
http://www.symantec.com/docs/TECH204135

Security Advisory: Symantec Enterprise Vault Updates Oracle Outside In Module for Multiple Issues

Security Advisor: Symantec Enterprise Vault Update for Oracle Outside In Module

Enterprise Vault for File System Archiving
A potential for data loss can occur when the Enterprise Vault File System Archiving Agent has been upgraded from Enterprise Vault version 9.0.x to 10.0.x, or version 10.0.0 to 10.0.1
http://www.symantec.com/docs/AL1325

Hotfixes for 10.0
Enterprise Vault for Microsoft Exchange
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 10.0.1, Build 1171, Emails containing OpenPGP encrypted content can cause indexing slowdown and high memory usage.
http://www.symantec.com/docs/TECH195828

Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 10.0.0, Build 1316, Hotfix needed to support 10.0.1 Outlook Add-in

StorageCrawler times out if migrated savesets are missing from secondary (NBU migrator) device

Hotfix for Symantec Enterprise Vault (EV) 10.0 - Converter Updates

Indexing is returning items for a user denied permission on that folder

Hotfix for Symantec Enterprise Vault (EV) 10.0 for Microsoft Exchange, Build 1316, some items fail to index due to an 'Object reference not set to an instance of an object' error

Enterprise Vault Mac Client does not work when Outlook for Mac is configured to use Kerberos authentication

Cumulative Indexing hotfix for Symantec Enterprise Vault 10.0.0

Hotfix for Symantec Enterprise Vault (EV) 10.0, Build 1316, 32bit Index searches fail while processing the content of metadata documents

Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 10.0, Build 1316, Virtual Vault constantly re-searching users indexes

Enterprise Vault for File System Archiving 
Hotfix for Symantec Enterprise Vault (EV) 10.0 - Converter Updates

Hotfix for Symantec Enterprise Vault (EV) 10.0.0, Build 1316, Implement 8.3.7 converters patch for security fixes

Enterprise Vault for Lotus Domino
Hotfix for Symantec Enterprise Vault (EV) 10.0 - Converter Updates

Hotfix for Enterprise Vault 10.0.0, Build 1307, Groups defined as 'ACL Only' in Domino are not inherited and the manual addition to EV Archives gives 'Accounts not found'

Hotfix for Symantec Enterprise Vault (EV) 10.0.0, Build 1316, Implement 8.3.7 converters patch for security fixes

Enterprise Vault for Microsoft SharePoint
Hotfix for Symantec Enterprise Vault (EV) 10.0 - Converter Updates

Hotfix for Symantec Enterprise Vault (EV) 10.0.0, Build 1316, Implement 8.3.7 converters patch for security fixes

Enterprise Vault for SMTP
Hotfix for Symantec Enterprise Vault (EV) 10.0 - Converter Updates

Hotfix for Symantec Enterprise Vault (EV) 10.0.0, Build 1316, Implement 8.3.7 converters patch for security fixes

Enterprise Vault API
Hotfix for Symantec Enterprise Vault (EV) 10.0 - Converter Updates

Hotfix for Symantec Enterprise Vault (EV) 10.0.0, Build 1316, Implement 8.3.7 converters patch for security fixes

Enterprise Vault Discovery Accelerator
Hotfix for Symantec Enterprise Vault (EV) Discovery Accelerator (DA) 10.0, Build 10.0.0.1159, Suspect memory leak in the AcceleratorService process during DA searches.
http://www.symantec.com/docs/TECH187335

Enterprise Vault Data Classification Service
Hotfix for Symantec Enterprise Vault Data Classification Service (DCS) 10.0

Known Issues Existing in 10.0:
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product EV 10.0. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Enterprise Vault for Microsoft Exchange
Public folder restores and/or archiving intermittently stop working until EV services are restarted or the server is rebooted
http://www.symantec.com/docs/TECH200967

Vault Cache sync fails due to "An invalid character was found in text content"
http://www.symantec.com/docs/TECH154692

Enterprise Vault (EV) Archive Usage Limit in the Vault Administration Console (VAC) has a limit of 16GB
http://www.symantec.com/docs/TECH130286 

Mail messages are malformed when retrieved using Mobile Search if they exceed the maximum setting of PageContentSize
http://www.symantec.com/docs/TECH202222

The size of the Centera Staging Area may grow when Device Level Sharing is not turned on
http://www.symantec.com/docs/TECH201700 

An EVSVR DirectoryArchives Repair operation may not fully repair an Archive if it is wrongly believed that some folders are empty
http://www.symantec.com/docs/TECH201535 

The Indexing Collection-Service and Crawler-Service processes have a high Virtual Memory usage
http://www.symantec.com/docs/TECH201435

EV client creates MDC files for each additional enabled mailbox end users have access to even if the end user does not select the option to synchronize the additional mailboxes to cache
http://www.symantec.com/docs/TECH200200 

During a Move Archive, the error "The destination saveset specifies a different Site to the source saveset.|You can't copy savesets between sites" occurs when moving an archive within the same site.
http://www.symantec.com/docs/TECH200877

When moving items between mailboxes without Owner permissions applied, Outlook may exit unexpectedly
http://www.symantec.com/docs/TECH199796

Violation of PRIMARY KEY constraint 'PK__#22A9241__55433A6B24916C89'. Cannot insert duplicate key in object 'dbo.@SavesetIDsAndTranIDs'
http://www.symantec.com/docs/TECH199832

Event ID 41352: Index Volumes Processor - Indexing engine unreachable
http://www.symantec.com/docs/TECH177977

Storage Crawler error: "An event was unable to invoke any of the subscribers"
http://www.symantec.com/docs/TECH199220

Outlook 2010 hangs when loading the Enterprise Vault (EV) Add-In
http://www.symantec.com/docs/TECH198674

When removing Enterprise Vault (EV) Storage from Backup mode, if the Storage Delete threads take longer than 5 minutes, the thread is terminated causing the Vault Stores to stay in Backup mode.
http://www.symantec.com/docs/TECH194848

Enterprise Vault (EV) archiving may return a 6882 error when attempting to index very large files.
http://www.symantec.com/docs/TECH191942

Items stored on Hitachi Content Platform cannot be retrieved by StorageCrawler for indexing
http://www.symantec.com/docs/TECH188919

Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table.
http://www.symantec.com/docs/TECH188007

Exchange Organization named in double byte characters causes mailboxes not to be listed in the Enterprise Vault (EV) Enable Mailbox wizard
http://www.symantec.com/docs/TECH187868  

EVIndexing Service fails to start with warning Event ID: 41369 An error occured while synchronizing Indexing Engine metadata for Index volume

Outlook Add-in enables deletion of Special Folders from delegated mailboxes

Enterprise Vault OWA Resource Tool does not detect all Exchange Servers in the environment

IPM.Schedule.Meeting.* messages are archived multiple times by the Journal Task

The Upgrade of 32bit Indexes to 64 bit Indexes Causes EVIndexVolumesProcessor.exe to Crash

Unable to complete the retrieval request on complex message.

The Enterprise Vault (EV) Storage Expiry report is not written if processing was ended by the schedule and did not complete.

Export Archive Wizard aborts when it encounters a problematic saveset. 

Certain file type extensions with in a .zip file are not searchable.

An Enterprise Vault EVSVR Verify DatabaseLinkages or Complete operation reports Collection records where RefCount greater than TotalCount

Some items fail to index with 'Object reference not set to an instance of an object'

Searches failing with error "Input string was not in a correct format"

Deleting a Public Folder Favorite from Outlook 2010 may attempt to delete the archived items within the folder.

EV10 Deployment Scanner (SQL DB free disk requirement check) does not consider use of the mount point on SQL DB Drive.

Event ID 13360 is returned for some items when storing to a Hitachi storage device.

Enterprise Vault (EV) Outlook Web App (OWA) 2010 extensions: The option to archive or restore may be missing from right-click menus

Client add-on logging for Virtual Vault does not currently provide details as to the reason why it may be in a Read Only state.

Clients may experience crashes of SearchProtocolHost.exe

Items archived from an Exchange managed folder may not have the correct retention category applied
http://www.symantec.com/docs/TECH166708 

Items exist in the Vault Store database, but the associated Archive or ArchiveFolder entry is missing from EnterpriseVaultDirectory database.
http://www.symantec.com/docs/TECH158169

MAC OS 10.6.4 and Outlook 2011 is unable to manually archive by folder
http://www.symantec.com/docs/TECH165769

Event ID 6621 error can be continuously logged in the Enterprise Vault (EV) For Microsoft Exchange Event Log if the EV Server is in Backup Mode
http://www.symantec.com/docs/TECH166845

Mailbox Archive task configured with custom filtering fails due to 10 consecutive items with invalid Author Properties
http://www.symantec.com/docs/TECH166452

Enterprise Vault (EV) Outlook Add-in may cause a slow response in Outlook when deleting an email
http://www.symantec.com/docs/TECH164944

"View_Vault_Unreferenced" causes excessive SQL Blocking
http://www.symantec.com/docs/TECH164914

Enterprise Vault Full Outlook Add-In (DCOM) does not honor the policy settings to show or hide the 'Enterprise Vault' tab for Folders, the Mailbox, or Messages
http://www.symantec.com/docs/TECH160810

Copying a calendar item from the shared calendar may cause delays with the Enterprise Vault Add-in
http://www.symantec.com/docs/TECH160739

Unable to delete items using the “Delete” key when “Disconnected Mode” in Outlook.
http://www.symantec.com/docs/TECH159383

Enterprise Vault Client install incorrectly detects Outlook 2010 when Outlook 2007 is installed.
http://www.symantec.com/docs/TECH155882


Enterprise Vault for File System Archiving
New Partition wizard cannot enumerate additional Windows partitions
http://www.symantec.com/docs/TECH202390 

Errors retrieving multiple placeholders from VNX
http://www.symantec.com/docs/TECH200406

Clustered File Server unresponsive in a hung state following large number of FSA Placeholder recalls.
http://www.symantec.com/docs/TECH196698 

EvNetAppPhSvr.exe restarts unexpectedly
http://www.symantec.com/docs/TECH196098

Enterprise Vault (EV) File System Archiving (FSA) file blocking alert email message is not sent if user login does not match email address format.
http://www.symantec.com/docs/TECH194302

The Enterprise Vault (EV) File System Archiving (FSA) FSAUtility process may return a 'System.OutOfMemoryException' when using the -pm option.
http://www.symantec.com/docs/TECH190333

FSA Shortcut Deletion doesn't occur during Shortcut Deletion schedule period
http://www.symantec.com/docs/TECH188332

File System Archiving does not process the folder structure in alpha-numerical order on Celerra

PassThru Placeholder recall does not work

Error event id 4166 from EVConverterSandbox.exe after installing Etrack hotfix 2497319

Unable to search the content of Enterprise Vault (EV) File System Archiving (FSA) files that are 1K in size and contain an umlaut character in the content.

The Enterprise Vault (EV) File System Archiving (FSA) FileScreenFilter driver may cause cluster failover to hang.
http://www.symantec.com/docs/TECH167472


Enterprise Vault for Lotus Domino
 Enterprise Vault for Domino: from Lotus Notes it is not possible to the see content of "display / conversation" when retrieving EV archived items
http://www.symantec.com/docs/TECH206856

Enterprise Vault for Domino: embedded attachments in Calendar and Mail item bodies cannot be opened; users are getting 'Note Item not found'
http://www.symantec.com/docs/TECH206075

Enterprise Vault for Domino: "from DWA/iNotes clicking the 'Delete All' button in the junk folder does not delete items as expected"
http://www.symantec.com/docs/TECH202591

Enterprise Vault for Domino: "from DWA/iNotes unable to properly forward or reply archived emails containing attachments with CJK characters"
http://www.symantec.com/docs/TECH202463

Enterprise Vault for Domino, users are getting 'Notes error: Unknown OS error' and 'Module: EVLAUNCHDOCUMENT, Line: 76' retrieving archived emails from someone else Domino mailbox
http://www.symantec.com/docs/TECH201099 

Enterprise Vault for Domino, encrypted emails cannot be opened from DWA/iNotes
http://www.symantec.com/docs/TECH200999

Enterprise Vault for Domino: "Unable to properly forward multiple items (archived or not) if EV template is in use"
http://www.symantec.com/docs/TECH196136

Lotus Notes Client loses access to archived items when a Mailbox is opened within Notes that is associated to a different Enterprise Vault Site
http://www.symantec.com/docs/TECH176734 

When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy
http://www.symantec.com/docs/TECH170053

Domino Vault Cache temporary databases EVR_*.nsf could build up the EVDG folder Data\EV and they are not removed after their usage

Duplicate Enterprise Vault hidden views could be created in Domino Mailboxes provisioned by Enterprise Vault

Event ID 41206 - Error: Illegal SMTP address: invalid.smtpaddress@

EVInstall.nsf execution log contains "WARNING: Error compiling shared actions" towards multilanguage mail templates

Mail-in Databases that are a member of a Domino Directory group and also have an alias fail to provision.

When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy

While manually enabling multiple Domino Mailboxes for archiving, if the enable wizard encounters an error with enabling a Mailbox, attempting to continue processing the remaining Mailboxes will fail on each subsequent Mailbox.

Enterprise Vault Domino Provisioning does not find Mail-In databases that are part of a Domino Group that is targeted for Provisioning

Lotus Domino Archiving task repeatedly archives message when mailbox policy does not create shortcuts / delete original AND item is in a Domino Retention Plan 'ARCHIVENOW' folder.
http://www.symantec.com/docs/TECH168028


Enterprise Vault for Microsoft SharePoint
The Enterprise Vault (EV) EVSPShortcutmanager is not processing items within the site due to a blank url for a list.
http://www.symantec.com/docs/TECH202830

Enterprise Vault (EV) is unable to archive SharePoint files if the url is blank.
http://www.symantec.com/docs/TECH202827

SharePoint archiving rules that include MetaData ‘Date’ criteria are not taken into account when checking whether to archive a SharePoint library for eligible items causing less than expected to be archived
http://www.symantec.com/docs/TECH158000 

The ‘Show archived versions for this document’ link in SharePoint is not accurately displaying the archived versions of the document when the Archive has more than one Index Volume
http://www.symantec.com/docs/TECH156714


Enterprise Vault Compliance Accelerator
Putting more than one consecutive question mark wild card in an email address in the To\From field prevents the search from being rejected or the search criteria viewed.
http://www.symantec.com/docs/TECH199094

Folder Delete permission through Monitored Employee Group assignment do not revoke properly when an individual is removed from the AD Group.
http://www.symantec.com/docs/TECH190311 

Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater.
http://www.symantec.com/docs/TECH189112 

Unable to run CA searches for Subject and / or Content after upgrade to Compliance Accelerator 10.0.0
http://www.symantec.com/docs/TECH188997

Synchronization error appears in the General tab of Symantec Enterprise Vault (EV) Compliance Accelerator (CA) Employee Groups.

Error converting data type timestamp to numeric

Enterprise Vault Discovery Accelerator
Custodian Manager's AD Synchronization never completes in an environment with multiple or very large Active Directory domains.
http://www.symantec.com/docs/TECH202081

Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater.
http://www.symantec.com/docs/TECH189112 

Discovery Accelerator Analytics does not enable correctly

Event ID 13360, "Arithmetic overflow occurred", error thrown attempting to apply Legal Holds in Symantec Enterprise Vault (EV) Discovery Accelerator (DA).

Error converting data type timestamp to numeric

ADSynchronization process appears to never finish
http://www.symantec.com/docs/TECH156481

A 'System.OutOfMemoryException' is thrown when attempting to open the properties of a custodian
http://www.symantec.com/docs/TECH156456 

While searching on a large quantity of Index Volumes, the performance is extremely slow causing the User Interface to become unresponsive
http://www.symantec.com/docs/TECH156425 

Enterprise Vault Discovery Collector
Enterprise Vault Discovery Collector (EVDC) susceptibility to vulnerability CVE-2011-3192

 



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Article URL http://www.symantec.com/docs/TECH141423


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