Enterprise Vault 9.0 and above Web.config options for Microsoft Exchange 2010 Outlook Web Access (OWA)

Article:TECH141519  |  Created: 2010-10-08  |  Updated: 2014-11-25  |  Article URL http://www.symantec.com/docs/TECH141519
Article Type
Technical Solution


Use either method to modify the configuration settings for the Enterprise Vault (EV) OWA Extensions on the Client Access Server (CAS).


Method #1

Add, Remove or Edit the values within Internet Information Services (IIS) Manager. 

Note: Utilize the below table for the appropriate 'Key' and 'Value' pairs.

  1. Within the IIS Manager select the 'OWA' virtual directory.
  2. Select 'Application Settings'.
  3. Review the current values for the 'EnterpriseVault_XXX' settings:
    • To modify a current settings, right-click on the given 'Name' and choose 'Edit'.
    • To add a setting right-click and choose 'Add...'.
    • Default values are bolded.

Enterprise Vault Key Value
EnterpriseVault_ResourceVersion v9.0.0.1193
EnterpriseVault_LogFolder C:\Program Files\Enterprise Vault\OWA 2010\logs\
EnterpriseVault_LogEnabled false
EnterpriseVault_LogMailboxes mailbox@mydomain.local;scndmbx@mydomain.local
EnterpriseVault_RestoreWaitMaxIterations 30
EnterpriseVault_RestoreWaitSleepTime 2000
EnterpriseVault_HttpWebRequestTimeout 30000
EnterpriseVault_ExchangeWebServicesUrl https://localhost/ews/exchange.asmx
EnterpriseVault_GlobalCatalogServer mydc.mydomain.local
EnterpriseVault_UseExternalWebAppURL false
EnterpriseVault_ExternalHostNames owa.mydomain.com;owa2.mydomain.com
EnterpriseVault_ExternalWebAppURL /EnterpriseVault
EnterpriseVault_EnableExtensionsInOwaAuthClient false
EnterpriseVault_EWSUrlFor2007PublicFolders https://owa2010.mydomain.local/ews/exchange.asmx


Method #2

The options listed below can be used to customize the Web.config file on the CAS, which can typically be found in the directory:

\Program Files\Microsoft\Exchange Server\ClientAccess\Owa\
  • The name of the Version folder containing the Enterprise Vault resources that will be loaded during the Outlook Web Access (OWA) session, which is a sub-directory of 'OWA\EnterpriseVault\':

    <add key="EnterpriseVault_ResourceVersion" value = "v9.0.0.1193"/>
  • The Folder where the diagnostic Log Files will be generated (Note the trailing slash):

    <add key="EnterpriseVault_LogFolder" value="C:\Program Files\Enterprise Vault\OWA 2007\logs\"/>
  • This will enable diagnostic logging for the Enterprise Vault OWA Extensions per CAS (default false):

    <add key="EnterpriseVault_LogEnabled" value="true"/>
  • A Semi-colon delimited list of Primary SMTP addresses of mailboxes to log, the default is all mailboxes:

    <add key="EnterpriseVault_LogMailboxes" value="mailbox@mydomain.local;scndmbx@mydomain.local"/>
  • When attempting to open an Item through OWA the original message must be restored from the Enterprise Vault Server, this key sets the number of times to check if an archived item has been restored (default 30):

    <add key="EnterpriseVault_RestoreWaitMaxIterations" value="30"/>
  • The time to wait (milliseconds) between the previously mentioned checks for the restoration of the item (default 2000):

    <add key="EnterpriseVault_RestoreWaitSleepTime" value="2000"/>
  • This determines the number of milliseconds the EV OWA extensions will wait until the http (or https) request times out (default 30000):

    <add key="EnterpriseVault_HttpWebRequestTimeout" value="30000"/>
  • The URL to use when calling the Exchange Web Services on the CAS, (default "<https://localhost/ews/exchange.asmx>"):

    <add key="EnterpriseVault_ExchangeWebServicesUrl" value="https://localhost/ews/exchange.asmx"/>
  • The Global Catalog Server to use for looking up Active Directory requests:

    <add key="EnterpriseVault_GlobalCatalogServer" value="mydc.mydomain.local"/>

  • Defines whether the ExternalWebAppUrl will be used, if this value is set it will override the settings below (true/false):
    <add key="EnterpriseVault_UseExternalWebAppUrl" value="true"/>

  • If the following Host name(s), in a semi-colon list, are used to access OWA the External URL will be used:

    <add key="EnterpriseVault_ExternalHostNames" value="owa.mydomain.local"/>

  • If the following IP addresses, in a semi-colon list, are used to access OWA the External URL will be used:

    <add key="EnterpriseVault_ExternalIPAddresses" value=";"/>
  • Defines the External Enterprise Vault Application URL, this will Override the Policy setting:

    <add key="EnterpriseVault_ExternalWebAppUrl" value="/enterprisevault"/>|
  • Used to enable extensions in user-selected light client when using Forms Based Authentication (default false):

    <add key="EnterpriseVault_EnableExtensionsInOwaAuthClient" value="true"/>
  • The EWS url for public folders when the user is homed on a 2007 PF database:

    <add key="EnterpriseVault_EWSUrlFor2007PublicFolders" value="https://owa2010.mydomain.local/ews/exchange.asmx"/>

Article URL http://www.symantec.com/docs/TECH141519

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