Backup Exec 2010 revision 2896 Hotfix 141686

Article:TECH141686  |  Created: 2010-10-12  |  Updated: 2010-12-09  |  Article URL http://www.symantec.com/docs/TECH141686
Article Type
Technical Solution



Issue



Backup Exec 2010 revision 2896 Hotfix 141686


Solution



Summary


This hotfix contains a recommended fix for the Backup Exec 2010 revision 2896 Desktop and Laptop Option (DLO).
 
Affected versions

Backup Exec 2010 revision 2896 32bit Media Servers
Backup Exec 2010 revision 2896 x64bit Media Servers

Prerequisites

Before installing this hotfix, Service Pack 1 for Backup Exec 2010 revision 2896 must be installed. The account used for installation should have Administrative Privileges. Service Pack 1 can be obtained here.
www.symantec.com/docs/TECH136199

Post requisites
- Update the DLO Agent on the Client Machines

NOTE: Push install of DLO Agent to Windows 7 would result in automatic reboot of client with Error 1641 reported on Media Server. In order to get around the situation, check this:

www.symantec.com/docs/TECH145931

Issue(s) resolved

Update of DLO clients using dlocommandu fails when run on Vista desktops.
www.symantec.com/docs/TECH126562

Backup Exec 2010 does not include the DLOAgentUpdate_BE.ini in the ..\Agents\DLO\update_13.0 folder

Installing Backup Exec Hotfixes and Servcie Packs deselects alerting in DLO.
www.symantec.com/docs/TECH125984

Relocating the LUDF to the root of a drive and then uninstalling the DLO Agent deletes all contents of that entire drive.
www.symantec.com/docs/TECH125224

DLO Client doesn't prompt for the credentials against scheduled backups when the users logoff.
www.symantec.com/docs/TECH127871

File Information:

The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

 
32bit Media Server Version Size Modified Date Modified Time
\Agents\DLO\1028.mst   29,696 7/16/2010 16:21
\Agents\DLO\1031.mst   46,80 7/16/2010 16:21
\Agents\DLO\1033.mst   3,584 7/16/2010 16:21
\Agents\DLO\1034.mst   44,032 7/16/2010 16:21
\Agents\DLO\1036.mst   45,568 7/16/2010 16:21
\Agents\DLO\1040.mst   45,568 7/16/2010 16:21
\Agents\DLO\1041.mst   44,032 7/16/2010 16:21
\Agents\DLO\1042.mst   39,424 7/16/2010 16:21
\Agents\DLO\1046.mst   41,984 7/16/2010 16:21
\Agents\DLO\1049.mst   39,424 7/16/2010 16:21
\Agents\DLO\2052.mst   32,256 7/16/2010 16:21
\Agents\DLO\Client.cab   7,587,418 7/16/2010 16:21
\Agents\DLO\DLOBuildInfo.ini   84 11/16/2010 16:41
\Agents\DLO\setup.exe 3.1.342.4802 595,280 7/16/2010 16:21
\Agents\DLO\Setup.ini   213 11/16/2010 16:41
\Agents\DLO\Symantec Backup Exec Desktop Agent.msi   2,578,432 7/16/2010 16:21
\Agents\DLO\update_13.0\AutomatedAgentUpgrade.exe   11,658,632 7/16/2010 16:21
\Agents\DLO\update_13.0\DLOAgentUpdate_BE.ini   285 7/16/2010 15:06
\Data\DLODBUpgrade30.sql   858,690 7/16/2010 16:25
\Data\DLODBUpgrade20.sql   64,088 4/1/2010 1:15
\DLO\DLOAdminSvcu.exe   1,447,288 7/16/2010 15:11
\DLO\DLOBuildInfo.ini   84 11/16/2010 16:41
\DLO\DLOCommandu.exe 3.1.342.4802 2,106,744 7/16/2010 15:14
\DLO\DLOConsoleu.exe 3.1.342.4802 8,906,104 7/16/2010 16:16
\DLO\DLODBUpgrade20.sql   64,088 4/1/2010 1:15
\DLO\DLODBUpgrade30.sql   858,690 7/16/2010 16:25
\DLO\DLOErrors.dll 3.1.342.4802 742,776 7/16/2010 16:16
\DLO\dlomaintsvcu.exe 3.1.342.4802 1,459,576 7/16/2010 16:17
\DLO\DLOSharedUIu.dll 3.1.342.4802 3,880,312 7/16/2010 16:16
\DLO\DLOUpgradeu.dll 3.1.342.4802 783,736 7/16/2010 15:22
\DLO\FouErrors.dll 3.1.342.4802 47,992 7/16/2010 16:17

Backup Exec 64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

64 bit Media server Version Size Modified Date  Modified Time
\Agents\DLO\1028.mst   29,696 7/17/2010 0:21
\Agents\DLO\1031.mst   46,080 7/17/2010 0:21
\Agents\DLO\1033.mst   3,584 7/17/2010 0:21
\Agents\DLO\1034.mst   44,032 7/17/2010 0:21
\Agents\DLO\1036.mst   45,568 7/17/2010 0:21
\Agents\DLO\1040.mst   45,568 7/17/2010 0:21
\Agents\DLO\1041.mst   44,032 7/17/2010 0:21
\Agents\DLO\1042.mst   39,424 7/17/2010 0:21
\Agents\DLO\1046.mst   41,984 7/17/2010 0:21
\Agents\DLO\1049.mst   39,424 7/17/2010 0:21
\Agents\DLO\2052.mst   32,256 7/17/2010 0:21
\Agents\DLO\Client.cab   7,587,418 7/17/2010 0:21
\Agents\DLO\DLOBuildInfo.ini   84 11/16/2010 17:58
\Agents\DLO\setup.exe 3.1.342.4802 595,280 7/17/2010 0:21
\Agents\DLO\Setup.ini   216 11/16/2010 17:58
\Agents\DLO\Symantec Backup Exec Desktop Agent.msi   2,578,432 7/17/2010 0:21
\Agents\DLO\update_13.0\AutomatedAgentUpgrade.exe   11,658,632 7/17/2010 0:21
\Agents\DLO\update_13.0\DLOAgentUpdate_BE.ini   285 7/16/2010 23:06
\Data\DLODBUpgrade20.sql   64,088 4/1/2010 9:15
\Data\DLODBUpgrade30.sql   858,690 7/17/2010 0:25
\DLO\DLOAdminSvcu.exe 3.1.342.4802 2,335,608 7/16/2010 23:37
\DLO\DLOBuildInfo.ini   84 11/16/2010 17:58
\DLO\DLOCommandu.exe 3.1.342.4802 3,465,080 7/16/2010 23:38
\DLO\DLOConsoleu.exe 3.1.342.4802 11,463,544 7/17/2010 0:16
\DLO\DLODBUpgrade20.sql   64,088 4/1/2010 9:15
\DLO\DLODBUpgrade30.sql   858,690 7/17/2010 0:25
\DLO\DLOErrors.dll 3.1.342.4802 731,000 7/17/2010 0:16
\DLO\dlomaintsvcu.exe 3.1.342.4802 2,179,960 7/17/2010 0:17
\DLO\DLOSharedUIu.dll 3.1.342.4802 4,614,520 7/17/2010 0:17
\DLO\DLOUpgradeu.dll 3.1.342.4802 1,225,080 7/16/2010 23:40
\DLO\FouErrors.dll 3.1.342.4802 47,480 7/17/2010 0:17

DLO Client Files:

File Name  DLOClient 
DLOBuildInfo.ini  N/A 
DLOChangeLogSvcu.exe  3.1.342.4802 
DLOClientu.exe  3.1.342.4802 
DLOErrors.dll  3.1.342.4802 
DLOSharedUIu.dll  3.1.342.4802 
FouErrors.dll  3.1.342.4802


Attachments

For 32bit Media Servers
be2896R141686_32bit.exe (30.6 MBytes)
For x64bit Media Servers
be2896R141686_x64bit.exe (32.7 MBytes)






Article URL http://www.symantec.com/docs/TECH141686


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