RAM - Error when adding supporting documents to a questionnaire. --> Web Client Access Denied Error :Object reference not set to an instance of an object.

Article:TECH141806  |  Created: 2010-10-13  |  Updated: 2010-10-13  |  Article URL http://www.symantec.com/docs/TECH141806
Article Type
Technical Solution


Issue



RAM  - Error when adding supporting documents to a questionnaire. --> Web Client Access Denied Error :Object reference not set to an instance of an object


Error



 Access Denied Error :Object reference not set to an instance of an object.]

example of error;

 


Environment



CCS RAM

v 10.0.555.10000 -> base version no ram updates applied

v 10.0.555.10100  -> 2010-3 applied


Cause



defect with question types-> memo and text


Solution



Modify question to use a different question type other than memo and text.

Select question with single left click of mouse.

Right click  > Question Type>Single Choice

Right click  > Question Type>Multiple Choice

example of drop down;




Article URL http://www.symantec.com/docs/TECH141806


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