Exchange 2007 Backup to disk fails with- The following error was returned when opening the Exchange Database file: ' n/a '
| Article:TECH142005 | | | Created: 2010-10-15 | | | Updated: 2013-03-12 | | | Article URL http://www.symantec.com/docs/TECH142005 |
Problem
Exchange 2007 Backup to disk fails with - Unable to complete the operation for the selected resource using the specified options. The following error was returned when opening the Exchange Database file: ' n/a '
This issue has been observed to be intermittent and at random.
Error
0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information.
Beremote debug log shows:
[5320] 10/21/10 23:35:01 Recovery FAILED - ERROR::RC = -586 - <n/a>
[5320] 10/21/10 23:35:01
Closing Persistent Virt VFF id (5588-000015D4) with: Total Bytes Read=00000000:000C1000, Written=00000000:000B6000
[5320] 10/21/10 23:35:01 Using EDB Provider for Browse/Backup.
[5320] 10/21/10 23:35:01 Logon: m_lpMAPISession->Logon returned 80004005
[5320] 10/21/10 23:35:01 OPEN DATABASE FAILED: <n/a>
[5320] 10/21/10 23:35:01 MB2_Chgdir:Logon returned e000fea9
Solution
http://www.symantec.com/docs/TECH178798
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| Source | ETrack |
| Value | 2171709 |
| Description | EXCH :GRT enabled backup of a public folder database with circular logging fail with error -586 |
| Source | Error Code |
| Value | 0xe00002f7 |
| Description | Cannot extract mailbox messages from the Exchange backup. Review the job log for more information. |
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Article URL http://www.symantec.com/docs/TECH142005
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