GENERAL ERROR: Archive Export Wizard limit when exporting to PST

Article:TECH142065  |  Created: 2010-10-18  |  Updated: 2010-10-19  |  Article URL http://www.symantec.com/docs/TECH142065
Article Type
Technical Solution

Product(s)

Languages

Problem



Exporting via the Export Archive Wizard in the Enterprise Vault Console has a hard limit of 1.5GB . Therefore where the archive is larger than this size there is multiple PST files created, no larger than 1.5GB each.


Environment



Enterprise Vault 8 SP3


Cause



Due to legacy issues with PST's.


Solution



Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

This issue is currently being considered by Symantec Corporation to be addressed in the next major revision of the product. There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests or introduces new risks to overall code stability.  Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk. 
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact Symantec Sales, please see http://www.symantec.com/

WORKAROUND

- Use "Export archive to Original Mailbox" option and utilize Microsoft Outlook's functionality to create required PST files.

 

 

Related Articles




Article URL http://www.symantec.com/docs/TECH142065


Terms of use for this information are found in Legal Notices

Please Sign In

Login using SymAccount.

Knowledge Base Search

Knowledge Base Search

Rate this Article

Help us improve your support experience.

MySymantec

MySymantec

Contacting Support

Contacting Support