On a CommandCentral Storage (CCS) Control Host (CH): error configuring CH collectors manually
| Article:TECH142306 | | | Created: 2010-10-20 | | | Updated: 2011-09-20 | | | Article URL http://www.symantec.com/docs/TECH142306 |
Problem
Manually configuring the collectors on a CH returns an error.
Error
ERROR:Failed to configure virtual explorer RHCollector
Cause
There is an error in the Veritas CommandCentral 5.2 Installation Guide:
Pages 155-156
Section "To manually configure the collectors on the Control Host"
Step 5, To configure the collectors, type the following command:
Solaris
/opt/VRTSccs/bin/perl
/opt/VRTSccs/bin/ccch_configure.pl configure
--explorer-name all --password password
Windows
"C:\Program Files\VERITAS\CommandCentral
Storage\bin\perl.exe" "C:\Program
Files\VERITAS\CommandCentral
Storage\bin\ccch_configure.pl" configure
--explorer-name all --password password
Where password is the password of the Management Server's Agent principal account. The default password is agent123
Solution
When configuring the collectors on a CH, the password to use in the command line is the CCS 'admin' password. The Agent password is only used if the collectors are being configured on the CCS Management Server.
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Article URL http://www.symantec.com/docs/TECH142306
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