Physical to Virtual (P2V) conversion of recovery point fails ('EBAB03EE: Operating System API..').

Article:TECH142339

Created: 2010-10-21

Updated: 2012-08-29

Article URL http://www.symantec.com/docs/TECH142339

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Article Type
Technical Solution

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Problem

Physical to Virtual (P2V) conversion to VMDK (version 6) format of a Windows SBS 2011 server fails with the errors listed below.

A Restore Anyware (RAO) of the same recovery point fails with a similar error.

Error

High Priority Error: Error EC8F1F48: The 'VMware VMDK' conversion process Could not be completed.
EC8F1F45 Error: Can not convert image file.
Error EBAB03EE: Operating System API [Registry Operations :: SaveKeyAsHive] RegSaveKeyExW (TARGET_HIVE_SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion, Y: \ VProRecovery \ TargetWinNtCurrVer.hiv) failed.
EBAB03F1 Error: Insufficient system resources exist to complete the requested service. 0xEBAB03EE (Symantec System Recovery)

Environment

Windows SBS 2011 Standard

Solution

This issue is resolved with Service Pack 3 (10.0.3) for Symantec System Recovery (SSR) 2011. SP3 is available via LiveUpdate or here:

http://www.symantec.com/docs/TECH195461.

Supplemental Materials

Source	UMI
Value	V-281-3215-8008

Source	ETrack
Value	2731125
Description	P2V to VMDK failing with 'EBAB03EE: Operating System API..'