Physical to Virtual (P2V) conversion of recovery point fails ('EBAB03EE: Operating System API..').

Article:TECH142339  |  Created: 2010-10-20  |  Updated: 2012-08-29  |  Article URL http://www.symantec.com/docs/TECH142339
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution


Issue



Physical to Virtual (P2V) conversion to VMDK (version 6) format of a Windows SBS 2011 server fails with the errors listed below.

A Restore Anyware (RAO) of the same recovery point fails with a similar error.


Error



High Priority Error: Error EC8F1F48: The 'VMware VMDK' conversion process Could not be completed.
EC8F1F45 Error: Can not convert image file.
Error EBAB03EE: Operating System API [Registry Operations :: SaveKeyAsHive] RegSaveKeyExW (TARGET_HIVE_SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion, Y: \ VProRecovery \ TargetWinNtCurrVer.hiv) failed.
EBAB03F1 Error: Insufficient system resources exist to complete the requested service. 0xEBAB03EE (Symantec System Recovery)


Environment



Windows SBS 2011 Standard


Solution



This issue is resolved with Service Pack 3 (10.0.3) for Symantec System Recovery (SSR) 2011. SP3 is available via LiveUpdate or here:

http://www.symantec.com/docs/TECH195461.


Supplemental Materials

SourceUMI
ValueV-281-3215-8008

SourceETrack
Value2731125
Description

P2V to VMDK failing with 'EBAB03EE: Operating System API..'



Article URL http://www.symantec.com/docs/TECH142339


Terms of use for this information are found in Legal Notices