KNOWN ISSUE: PC Transplant Solution does not capture App Data and Desktop folders redirected to UNC locations

Article:TECH14238  |  Created: 2006-06-12  |  Updated: 2007-05-15  |  Article URL http://www.symantec.com/docs/TECH14238
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Article Type
Technical Solution

Issue



I have my My Documents, Application Data, and Desktop folders redirected to a network share. When they try to capture either the Application Data or Desktop folder, nothing is captured. If they capture My Documents the files are captured.

Environment



PC Transplant 6.1 or 6.5
Redirected folders

Cause



There is a problem in the code with the way we handle files stored at a UNC location.

Solution



This issue has been resolved with the release of PC Transplant Solution 6.8.

Supplemental Materials

SourceDEFECT
ValueLB 50370
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

Legacy ID



23622


Article URL http://www.symantec.com/docs/TECH14238


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