High CPU utilization on NS server caused by w3wp.exe and aexsvc.exe when accessing SWD task Status tab
|Article:TECH14268|||||Created: 2006-06-14|||||Updated: 2006-09-05|||||Article URL http://www.symantec.com/docs/TECH14268|
The Notification Server CPU goes to 100% utilization as a result of the combined processes of w3wp.exe and AeXSvc.exe until an iisreset or system reboot is initiated. The steps to reproduce this behavior were:
1. Select a Software Delivery task
2. Click on the Status tab in the right-pane
3. On the drop-down menu 'Display computers on which this task ran: ' select to sort by 'Failed'
Notification Server 6.0.6074 (SP3) (KB19680) (KB20386)
Altiris Agent 6.0.2338
Software Deliver Solution for Windows 220.127.116.11
The high utilization is a result of querying large amounts of data .
SWD Solution 6.1 SP1 Hotfix 2 partially addresses this issue.
SWD Solution 7 will provide complete resolution.
Article URL http://www.symantec.com/docs/TECH14268