Exchange Granular Restore fails with 0xe0008105 - Invalid Physical Volume Library Media - V-79-57344-33029 - Unable to acquire device for the specified pool and media

Article:TECH143059  |  Created: 2010-10-29  |  Updated: 2013-10-21  |  Article URL http://www.symantec.com/docs/TECH143059
Article Type
Technical Solution


Subject

Issue



Exchange Granular Restore fails with 0xe0008105 - Invalid Physical Volume Library Media - V-79-57344-33029 - Unable to acquire device for the specified pool and media


Error



0xe0008105 - Invalid Physical Volume Library Media - V-79-57344-33029 - Unable to acquire device for the specified pool and media 

Debug shows:

BELogonUser: beclass::IsThisMe() returned error: 87
LogonType set = [LOGON32_LOGON_BATCH][0x4]
LogonUser failed: Logon failure: the user has not been granted the requested logon type at this computer.
 


Environment



Backup Exec is installed on a Windows 2008 server.


Cause



Backup Exec on a Windows 2008 server requires the right of "Logon as a Batch Job".


Solution



Ensure that the account used for the restore job is System Logon Account.
 
- Assign the Backup Exec Service Account and the ID used for the job "Logon As a Batch Job" Rights.
 
- Restart Backup Exec services.
 
 
Refer to the following document:

 http://www.symantec.com/docs/TECH23689 (What rights does the Backup Exec service account need?)


Supplemental Materials

SourceError Code
Value0xe0008105
Description

Invalid Physical Volume Library Media


SourceUMI
ValueV-79-57344-33029
Description

Unable to acquire device for the specified pool and media



Legacy ID



307795


Article URL http://www.symantec.com/docs/TECH143059


Terms of use for this information are found in Legal Notices