Event ID 6592 is generated and some messages are unable to be archived.
|Article:TECH143070|||||Created: 2010-10-30|||||Updated: 2013-05-23|||||Article URL http://www.symantec.com/docs/TECH143070|
Messages with some illegal characters in the message body or subject line will not be archived and generate the error below in the Dtrace and Event Logs.
Event ID: 6592
Storage Archive Dtrace Extracts Shows
5035120 13:43:25.629  (StorageArchive) <4664> EV:H CVault::InsertSaveset|Id: SA:711E88DD951D66EAD87E6FB497419E21|Desc: Saveset Message for Mailbox /XXXXX
5038608 13:43:27.176  (StorageArchive) <4664> EV:M CMAPIMsgTraverser::Traverse (Exit). hr=<0xc00cef0c>
5038688 13:43:27.207  (StorageArchive) <4664> EV~E Event ID: 6592 Abnormal error occurred | |VaultId: XXXXXXXX
5038699 13:43:27.207  (StorageArchive) <4664> EV:M CVault::InsertItemInVault (Exit) |<0xc00cef0c> |
Enterprise Vault 9
Illegal characters in messages.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Abnormal error occurred
Article URL http://www.symantec.com/docs/TECH143070