Interface not registered (Exception from HRESULT: 0x80040155)

Article:TECH143272  |  Created: 2010-11-02  |  Updated: 2011-08-15  |  Article URL http://www.symantec.com/docs/TECH143272
Article Type
Technical Solution

Environment

Issue



 

File System Archiving is not working. After clicking on the “Run Now” in “Normal Mode” from “FSA Volume”. We observed the “File System Archiving Task” in Processing State.

 

If we check the “File System Archiving Report” we observed following Error in the file.

 

*** Error *** - Error making file :\\?\UNC\ban-nas01.domain.com\d$\testev\policy.pdf a placeholder file. Interface not registered (Exception from HRESULT: 0x80040155).

 


Error



 

*** Error *** - Error making file :\\?\UNC\ban-nas01.domain.com\d$\testev\policy.pdf a placeholder file. Interface not registered (Exception from HRESULT: 0x80040155).


Solution



 

 

1.    Log on to Enterprise Vault Server using Enterprise Vault Service Account.

2.    Then open the command prompt.

3.    Then Change Directory to the Installable Directory of Enterprise Vault.

4.    Default : “C:\Program Files\Enterprise Vault” .

5.    Then Type Regsvr32 PlaceholderServiceStub.dll. and press “Enter” Key.

 

 

6.    You will get Message “DllRegisterServer in PlaceholderServiceStube.dll” succeeded.

 

 

7.    Then Type Regsvr32 PlaceholderServiceps.dll and press “Enter” Key.

8.    You will get Message “DllRegisterServer in PlaceholderServiceps.dll” succeeded.

9.    Then Restart the File System Archiving Task and click on “Run Now” on target in Normal Mode.

10. Then check the Report and you will observed the Error not generated in Report and also observed the status like “ShortcutCreated”.

11. Then Physically check location and you will find the Placeholders created and also file open correctly.

 

 




Article URL http://www.symantec.com/docs/TECH143272


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