Are Backup Exec network ports configured correctly?

Article:TECH143394  |  Created: 2010-11-03  |  Updated: 2013-04-03  |  Article URL http://www.symantec.com/docs/TECH143394
Article Type
Technical Solution

Product(s)

Environment

Issue



Are Backup Exec network ports configured correctly?


Solution



This report uses the following defaults for the following items each port and process used by Symantec Backup Exec:

  • Port
  • Protocol
  • Network Service Name
  • Expected Process
  • Default Path to Process

The following tests are performed with the default items listed above.

  •  Has Network Service Name been mapped to a different port?
    • Looks up  the Network Service Name's port and protocol to determine if it has been changed from its default value in the following system file:
      • %SystemRoot%\System32\Drivers\Etc\Services
  • Is port # with protocol $ ready for connection?
    • Checks list of open ports to determine if the port and protocol are open and ready for connection.
  • Does the correct process have port #, with protocol $ open? (only available on Windows 2003 or later)
    • Checks open ports to determine if the correct process has that port open.

For additional information about Symantec Backup Exec communication ports, refer to the link under Related Articles.

 


Supplemental Materials

SourceUMI
ValueV-370-59792-00040
Description

Backup Exec Support Tool Report: "Are Backup Exec 12.x network ports configured correctly?"




Article URL http://www.symantec.com/docs/TECH143394


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