Access denied errors with NAS, CIFS or Windows shares

Article:TECH143523  |  Created: 2010-11-05  |  Updated: 2013-07-02  |  Article URL http://www.symantec.com/docs/TECH143523
Article Type
Technical Solution

Product(s)

Issue



Access denied errors with NAS, CIFS or Windows shares


Cause



Backup Exec uses the System Logon Account to connect to the target folder


Solution



1. Verify that the Backup Exec services are running under the same account as the System Logon Account

(Backup Exec Console ->Network -> Logon accounts, to verify System Logon Account )

2. Add this Account to NAS Local Administrator Group.  Also add this account to share permissions of the folder to be backed up.

3.Try adding NAS Device with Name and IP Address both in User Defined Selections.

 




Article URL http://www.symantec.com/docs/TECH143523


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