Symantec Help Tool Hardware Tests.

Article:TECH143569  |  Created: 2010-11-05  |  Updated: 2014-05-20  |  Article URL http://www.symantec.com/docs/TECH143569
Article Type
Technical Solution

Product(s)

Environment

Issue



List of Hardware Tests performed by the Symantec Help Tool (SymHelp).


Solution



For additional details about each report, use the link below their names.
 
Have hardware errors been logged by Windows?
Is the Removable Storage Service Running and is it configured for Automatic Startup?

Are DeDuplication folder configuration settings located on a USB drive?

Are DeDuplication environment settings properly configured?

Is Backup Exec Deduplication service, postgresql-8.3, failing to start due to a left over postmaster.pid file?


Supplemental Materials

ValueV-370-2378-00004
Description

Symantec Help Tool Hardware Tests.




Article URL http://www.symantec.com/docs/TECH143569


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