Ghost compatibility with new Advanced Format 4K sector aligned drives.

Article:TECH143669  |  Created: 2010-11-08  |  Updated: 2014-10-30  |  Article URL http://www.symantec.com/docs/TECH143669
Article Type
Technical Solution


Environment

Issue



You need to know if any version of Ghost Solution Suite is compatible with new 4K sector aligned drives such as Western Digital Advanced Format and Dell Advanced Format.


Solution



Symantec Ghost is compatible with Advanced Format hard drives in emulation mode only.  Native 4k drives are not supported at this time.  

For more information on the difference between a Native Advanced 4K drive and a 4K Sector Disk with 512-byte Emulation drive see Microsoft Article msdn.microsoft.com/en-us/library/windows/desktop/hh848035(v=vs.85).aspx

To determine if a system is configured as 4k Native of 512 emulation drive run the following command from a command prompt

fsutil fsinfo ntfsinfo <drive letter> 

A 4K Native Disk has the “Bytes Per Sector” and “Bytes Per Physical Sector” fields both set to 4096 and isn't supported for cloneing. 
4K Sector Disk with 512-byte Emulation will report  “Bytes Per Sector” set to 512 and the “Bytes Per Physical Sector” field set to 4096 and is supported for cloneing. 


Supplemental Materials

SourceETrack
Value 3575417


Article URL http://www.symantec.com/docs/TECH143669


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