This hotfix contains critical updates for Backup Exec 2010 R2 revision 4164 Exchange, SQL and Archiving Option components.

Affected versions
Backup Exec 2010 R2 revision 4164 32bit Media Servers
Backup Exec 2010 R2 revision 4164 x64bit Media Servers
Backup Exec 2010 R2 revision 4164 32bit Agent for Windows Servers
Backup Exec 2010 R2 revision 4164 x64bit Agent for Windows Servers
 

Prerequisites
 - Administrative privileges are required to install this hotfix.
 - Before installing this hotfix, Hotfix 140360 must be installed. It can be installed via Live Update or downloaded here: http://www.symantec.com/docs/TECH140360

Post requisites
 - A full backup is recommended after installing this hotfix.
 - A reboot of the media server and remote servers is required after the application of this hotfix. 

Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote www.symantec.com/docs/TECH58187

Issues resolved (See Related Documents at the end of this article)
- Full Exchange backups with CPS and GRT enabled fail with the following error: Unable to complete the operation for the selected resource using the specified options. The following error was returned when opening the Exchange Database file: '-515 The timestamp in the next log does not match the expected timestamp.
- A GRT enabled backup to tape fails with: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. The following error was returned when opening the Exchange Database file: '-1032 The file cannot be accessed because the file is locked or in use.'
- Exchange 2003 mailbox may not be seen in the restore view from a successful Granular Recovery Technology (GRT) enabled backup set on tape
- Mailboxes that were migrated from Exchange 2003 to Exchange 2007 or Exchange 2010 may not be processed by an Archive job
- SQL log backups complete with the error "Database Query Failure"
- Exchange 2007 Backup to disk fails with - The following error was returned when opening the Exchange Database file: ' n/a '
- When backing up the active copy of an Exchange database with LCR enabled to a tape device the job fails with "VFF Open Failure"

File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default) 

Backup Exec 32bit Agent for Windows Servers (when installed from 64bit Media Servers)
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

Backup Exec 32bit Agent for Windows Servers (when installed from 32bit Media Servers)
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)