Backup Exec 2010 R2 Revision 4164 Hotfix 143746

Article:TECH143746  |  Created: 2010-11-09  |  Updated: 2014-09-15  |  Article URL http://www.symantec.com/docs/TECH143746
Article Type
Technical Solution


Issue



Backup Exec 2010 revision 4164 Hotfix 143746


Solution



This hotfix contains critical updates for Backup Exec 2010 R2 revision 4164 Exchange, SQL and Archiving Option components.

Affected versions
Backup Exec 2010 R2 revision 4164 32bit Media Servers
Backup Exec 2010 R2 revision 4164 x64bit Media Servers
Backup Exec 2010 R2 revision 4164 32bit Agent for Windows Servers
Backup Exec 2010 R2 revision 4164 x64bit Agent for Windows Servers
 

Prerequisites
 - Administrative privileges are required to install this hotfix.
 - Before installing this hotfix, Hotfix 140360 must be installed. It can be installed via Live Update or downloaded here: http://www.symantec.com/docs/TECH140360

Post requisites
 - A full backup is recommended after installing this hotfix.
 - A reboot of the media server and remote servers is required after the application of this hotfix. 

Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote www.symantec.com/docs/TECH58187

Issues resolved (See Related Documents at the end of this article)
- Full Exchange backups with CPS and GRT enabled fail with the following error: Unable to complete the operation for the selected resource using the specified options. The following error was returned when opening the Exchange Database file: '-515 The timestamp in the next log does not match the expected timestamp.
- A GRT enabled backup to tape fails with: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. The following error was returned when opening the Exchange Database file: '-1032 The file cannot be accessed because the file is locked or in use.'
- Exchange 2003 mailbox may not be seen in the restore view from a successful Granular Recovery Technology (GRT) enabled backup set on tape
- Mailboxes that were migrated from Exchange 2003 to Exchange 2007 or Exchange 2010 may not be processed by an Archive job
- SQL log backups complete with the error "Database Query Failure"
- Exchange 2007 Backup to disk fails with - The following error was returned when opening the Exchange Database file: ' n/a '
- When backing up the active copy of an Exchange database with LCR enabled to a tape device the job fails with "VFF Open Failure"

 

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.
http://www.symantec.com/docs/TECH58186  


File Information

The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Backup Exec 64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default) 

File Name

File Version File Size Date Time

x86\EDBProv.dll

13.0.4164.108

583,288

12/7/2010

22:18:44

x86\MAPIProv.dll

13.0.4164.108

82,040

12/7/2010

22:18:46

x86\Remsrv.exe

13.0.4164.108

148,088

12/7/2010

22:18:48

bedsExchMailArchival.dll

13.0.4164.108

565,880

12/7/2010

22:58:36

bedsmbox.dll

13.0.4164.108

768,632

12/7/2010

22:58:28

bedssql2.dll

13.0.4164.108

990,840

12/7/2010

22:59:12

bedsxese.dll

13.0.4164.108

914,040

12/7/2010

22:58:14

edbprov.dll

13.0.4164.108

959,096

12/7/2010

22:58:28

Agents\RAWS32\Updates\RAWS324164RHF143746.msp

 

2,763,264

12/8/2010

3:15:52

Agents\RAWSX64\Updates\RAWSx644164RHF143746.msp

 

4,042,752

12/8/2010

3:15:56

Agents\SAP32\Updates\sapr3324164RHF143746.msp

 

1,892,864

12/8/2010

3:13:56

Agents\SAPX64\Updates\sapr3x644164RHF143746.msp

 

2,440,704

12/8/2010

3:14:20


Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default) 

File Name

File Version

File Size

Date

Time

 bedsExchMailArchival.dll

 13.0.4164.108

 389,752

 12/7/2010

 22:18:54

 BEDSMbox.dll

 13.0.4164.108

 567,416

 12/7/2010

 22:18:46

 bedssql2.dll

 13.0.4164.108

 685,688

 12/7/2010

 22:19:18

 bedsxese.dll

 13.0.4164.108

 743,544

 12/7/2010

 22:18:42

 EDBProv.dll

 13.0.4164.108

 583,288

 12/7/2010

 22:18:44

 MAPIProv.dll

 13.0.4164.108

 82,040

 12/7/2010

 22:18:46

 Agents\RAWS32\Updates\RAWS324164RHF143746.msp

 

 2,763,264

 12/8/2010

 0:15:52

 Agents\RAWSX64\Updates\RAWSx644164RHF143746.msp

 

 4,042,752

 12/8/2010

 0:15:56

 Agents\SAP32\Updates\sapr3324164RHF143746.msp

 

 1,892,864

 12/8/2010

 0:13:56

 Agents\SAPX64\Updates\sapr3x644164RHF143746.msp

 

 2,440,704

 12/8/2010

 0:14:20


Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
File Name File Version File Size Date Time

bedsExchMailArchival.dll

13.0.4164.108

565,880

12/8/2010

1:58:36

bedsmbox.dll

13.0.4164.108

768,632

12/8/2010

1:58:28

bedssql2.dll

13.0.4164.108

990,840

12/8/2010

1:59:12

bedsxese.dll

13.0.4164.108

914,040

12/8/2010

1:58:14

edbprov.dll

13.0.4164.108

959,096

12/8/2010

1:58:28

x86\EDBProv.dll

13.0.4164.108

583,288

12/8/2010

1:18:44

x86\MAPIProv.dll

13.0.4164.108

82,040

12/8/2010

1:18:46

x86\Remsrv.exe

13.0.4164.108

148,088

12/8/2010

1:18:48

Backup Exec 32bit Agent for Windows Servers (when installed from 64bit Media Servers)
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name

File Version

File Size

Date

Time

BedsExchMailArchival.dll

13.0.4164.108

389,752

12/8/2010

1:18:54

BEDSMBox.dll

13.0.4164.108

567,416

12/8/2010

1:18:46

bedssql2.dll

13.0.4164.108

685,688

12/8/2010

1:19:18

bedsxese.dll

13.0.4164.108

743,544

12/8/2010

1:18:42

EDBProv.dll

13.0.4164.108

583,288

12/8/2010

1:18:44

MAPIProv.dll

13.0.4164.108

82,040

12/8/2010

1:18:46

Backup Exec 32bit Agent for Windows Servers (when installed from 32bit Media Servers)
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name

File Version

File Size

Date

Time

BedsExchMailArchival.dll

13.0.4164.108

389,752

12/7/2010

22:18:54

BEDSMBox.dll

13.0.4164.108

567,416

12/7/2010

22:18:46

bedssql2.dll

13.0.4164.108

685,688

12/7/2010

22:19:18

bedsxese.dll

13.0.4164.108

743,544

12/7/2010

22:18:42

EDBProv.dll

13.0.4164.108

583,288

12/7/2010

22:18:44

MAPIProv.dll

13.0.4164.108

82,040

12/7/2010

22:18:46

 


Attachments

Backup Exec 2010 R2 Revision 4164 Hotfix 143746 32bit download
be4164R143746_32bit.exe (9.5 MBytes)
Backup Exec 2010 R2 Revision 4164 Hotfix 143746 x64bit download
be4164R143746_x64bit.exe (10.3 MBytes)





Article URL http://www.symantec.com/docs/TECH143746


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