During a license refresh, Notification Server locks and the Altiris service stops after 10 minutes
|Article:TECH14409|||||Created: 2006-06-26|||||Updated: 2008-08-05|||||Article URL http://www.symantec.com/docs/TECH14409|
|NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.|
During a license refresh, Notification Server locks and the Altiris service stops after 10 minutes.
Notification Server 6.0 SP3
When an Application Metering NSE requests a license at the same time as another license request, one of the transactions does not complete.
In this instance the SQL server cannot see the lock as a deadlock (so the deadlock mechanism is not engaged) and the application doesn't see a lock. This causes the computer to drop the connection after ten minutes, and the service to hang until the SQL spid is killed.
|Description||Logged in sydd2 (Altiris - Sydney) database|
Article URL http://www.symantec.com/docs/TECH14409