Redirect restore of SQL database fails with the media family on device is incorrectly formed.
| Article:TECH144288 | | | Created: 2010-11-16 | | | Updated: 2011-10-04 | | | Article URL http://www.symantec.com/docs/TECH144288 |
Problem
Error
Debug log from Media Server beremote.log
10600] 11/12/10 16:10:08 SQL Error GUID: c733a63
[10600] 11/12/10 16:10:08 SQL Error Source: Microsoft OLE DB Provider for SQL Server
[10600] 11/12/10 16:10:08 SQL Error Description: RESTORE DATABASE is terminating abnormally.
[10600] 11/12/10 16:10:08 SQL Error State: 42000
[10600] 11/12/10 16:10:08 SQL Error Number: 3013
[10600] 11/12/10 16:10:08 SQL Error GUID: c733a63
[10600] 11/12/10 16:10:08 SQL Error Source: Microsoft OLE DB Provider for SQL Server
[10600] 11/12/10 16:10:08 SQL Error Description: The media family on device 'MHO_Aug21_2010_00__8e75318f_923e_4de3_a6c6_e42d373fe964_' is incorrectly formed. SQL Server cannot process this media family.
[10600] 11/12/10 16:10:08 SQL Error State: 42000
[10600] 11/12/10 16:10:08 SQL Error Number: 3241
Cause
The error occurs if the versions of SQL are different .
Solution
Make sure to restore to the same version and patch level of SQL. Verify the account for Backup Exec has full admin rights to the SQL server.
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| Source | UMI |
| Value | V-79-57344-33938 |
| Description | An error occurred on a query to database.The media family on device is incorrectly formed. SQL Server cannot process this media family. |
Article URL http://www.symantec.com/docs/TECH144288
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