During a Backup Exec upgrade the installation fails due to the Backup Exec services restarting automatically.

Article:TECH144313  |  Created: 2010-11-16  |  Updated: 2010-12-10  |  Article URL http://www.symantec.com/docs/TECH144313
Article Type
Technical Solution



Subject

Issue



During a Backup Exec upgrade the installation fails due to the Backup Exec services restarting automatically.


Cause



Monitoring software would cause  the Backup Exec services to restart automatically .

 


Solution



stop and disable OMNetworkService.

stop and disable MWExpertSystem.





Article URL http://www.symantec.com/docs/TECH144313


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