Exchange does not show in Backup Selections - E2007 GetStorageGroups failed with hr = 0x80004005 for machine = NULL

Article:TECH144318  |  Created: 2010-11-16  |  Updated: 2010-11-17  |  Article URL http://www.symantec.com/docs/TECH144318
Article Type
Technical Solution


Subject

Issue



Exchange branch does not appear / show in Backup Selections


Error



E2007 GetStorageGroups failed with hr = 0x80004005 for machine = NULL

SGMon may also fail to run on Exchange server with error on access to the windows registry


Cause



Remote Agent is installed with partial rights to run.


Solution



Uninstall the Remote Agent on Exchange and then Reinstall it. (Reboot is not required. Recommended to reboot when able.)

 

 




Article URL http://www.symantec.com/docs/TECH144318


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