Making a user change on AIX causes 100% of the CPU to be used for 5 min.

Article:TECH144525  |  Created: 2010-11-18  |  Updated: 2011-02-07  |  Article URL http://www.symantec.com/docs/TECH144525
Article Type
Technical Solution

Product(s)

Issue



The System User Monitor detection policy has reported hogging an AIX system.

 


Error



 100% of the CPU used for 5 min.


Cause



Due to the size of the AIX groups and user file, computer resources, etc., multiple instances of the user_monitor.sh exist at a given time.
However, the script is not designed to handle that condition.  Please note that when there are multiple instances of the user_monitor.sh
process running at the same time, every user in the passwd file is considered as a new entry.


Solution



The user_monitor.sh script was modified to resolve this issue. All versions at 5.2.4 and above, contain this fix.


Supplemental Materials

Value1895138



Article URL http://www.symantec.com/docs/TECH144525


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