Unable to remove NetBackup 6.5.5 Master server host from OpsCenter.

Article:TECH144682  |  Created: 2010-11-21  |  Updated: 2010-11-23  |  Article URL http://www.symantec.com/docs/TECH144682
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Article Type
Technical Solution


Issue



Merge or deletion of a data collector for a master server is failing to have any effect.
 


Cause



This is a known problem documented in the NetBackup Release notes for version 7.0.1

www.symantec.com/business/support/index


Solution



Upgraded OpsCenter to version 7.0.1
Added cumulative patch for ETrack 2122784
Manually deleted master server from database using dbisql "delete from domain_masterserver where id=nn" In this case the manual deletion worked successfully.
This problem will be resolved in a future release of OpsCenter Analytics.


Supplemental Materials

Value2149578
Description

Unable to successfully merge or delete a master server / data collector from the UI.


SourceDEFECT
Value2122784
Description

701 EEB bundle submission ET



Article URL http://www.symantec.com/docs/TECH144682


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