Hotfix for Enterprise Vault (EV) 8.0 SP4, Build 1991 - OriginalLocation during a call to IItem::Insert can result in this location being considered a GUID resulting in failure of the insert.
| Article:TECH144834 | | | Created: 2010-11-23 | | | Updated: 2010-11-30 | | | Article URL http://www.symantec.com/docs/TECH144834 |
Problem
Hotfix for Enterprise Vault (EV) 8.0 SP4, Build 1991 - OriginalLocation during a call to IItem::Insert can result in this location being considered a GUID resulting in failure of the insert.
Error
6380 09:59:02.706 [200] (StorageOnlineOpns) <5932> EV:M CSimpleStore::GetArchiveDetails ArchiveVEID :1ASDF1234asdf123411110000KVS VaultStoreID : 10ASDF1234asdfE9D8963CD6822C01210000KVS Structured: true RootContainerFolderID: 12ASDF1234asdf678A203FF1110000KVS
6382 09:59:02.706 [200] (StorageOnlineOpns) <5932> EV:L CSimpleStore::LocateTargetVaultIdForCurrentFolder
6385 09:59:02.706 [200] (StorageOnlineOpns) <5932> EV:H CSimpleStore::LocateTargetVaultIdForCurrentFolder Unrecognized CurrentFolderId :1-To Delete\FolderA
6387 09:59:02.706 [200] (StorageOnlineOpns) <5932> EV:M CSimpleStore::LocateTargetVaultIdForCurrentFolder com_error raised (null) (err=80070057)
6389 09:59:02.706 [200] (StorageOnlineOpns) <5932> EV:M CSimpleStore::LocateTargetVaultId com_error raised (null) (err=80070057)
6390 09:59:02.706 [200] (StorageOnlineOpns) <5932> EV:M CSimpleStore::LocateTargetVaultIdFromSource TargetArchiveIdentifier :(null)
6391 09:59:02.706 [200] (StorageOnlineOpns) <5932> EV:M CSimpleStore::CopyItem4 com_error raised (null) (err=80070057)
Solution
Which version of Symantec Enterprise Vault (tm) can this hotfix be applied?
This hotfix can only be applied to the following versions of Enterprise Vault for:
Enterprise Vault for Microsoft Exchange 8.0 SP4 (Build 1991)
What issue does this hotfix resolve?
Etrack 1993371 - Validation checking on the value of IContent::OriginalLocation
How to install this hotfix:
1. Stop all EV services.
2. On each Enterprise Vault Server take a backup of the following files:
StorageOnlineOpns.exe
3. Replace the following files with one located in hotfix:
StorageOnlineOpns.exe
4. Start the EV services.
How to Uninstall this hotfix:
1. Stop all EV services.
2. On each Enterprise Vault Server replace the following hotfix files with the original SP4 version of the file:
StorageOnlineOpns.exe
3. Start the EV services
Attachments
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| Source | ETrack |
| Value | 1993371 |
| Description | Validation checking on the value of IContent::OriginalLocation during a call to IItem::Insert can result in this location being considered a GUID resulting in failure of the insert. |
Article URL http://www.symantec.com/docs/TECH144834
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