Unable to run LiveUpdate: "To receive updates, Backup Exec must be registered with LiveUpdate"

Article:TECH145000  |  Created: 2010-11-25  |  Updated: 2013-05-17  |  Article URL http://www.symantec.com/docs/TECH145000
Article Type
Technical Solution



Issue



Backup Exec failed to register with LiveUpdate.

To receive updates, Backup Exec must be registered with LiveUpdate. To automatically register now, Click yes.
When clicking yes, then another pop up message may appear: Back Exec failed to register with LiveUpdate. Ensure that latest version of LiveUpdate is installed.

 


Error



Failed to register Backup Exec with LiveUpdate with an Error code 1603 – Now Exiting.


Solution



Uninstall the LiveUpdate client software and reinstall from installation media or download latest available version.


Supplemental Materials

SourceError Code
Value1603
Description

  Failed to register Backup Exec with live update with an Error code 1603 



Article URL http://www.symantec.com/docs/TECH145000


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