Attached are the archived Data1.cab packages (both 32 and 64 bit versions) that should replace RS Agent installation packages on the NS and RS servers in following locations:
NS Server box, 32 bit RSA package:
\Program Files\Altiris\Notification Server\NSCap\Bin\Win32\X86\Recovery Agent Package
NS Server box, 64 bit RSA package:
\Program Files\Altiris\Notification Server\NSCap\Bin\Win32\X86\Recovery Agent Package x64
RS Server box, 32 bit package:
\Program Files\Altiris\Recovery Solution\Server\Agent\Install
\Program Files\Altiris\Recovery Solution\Server\Agent\Package
This is cunulative hotfix package containing all the known client side fixes that have been discovered for the date after 6.2.2801 has been released. In addition to those it contains fixed RSA shell extension rnsmsshl.dll (file version 6.20.2801.145423 or 6.20.2801.45423)
After packages are updated administator should update distribution points for the replaced packages in the NS Console. In order to do that please go to RS Package page in the NS Console then select 'Update distribution points' and hit 'Apply'.
Existing RS Agent can be reinstalled using 'RS Reinstall' policy (if needed).