During an upgrade of Enterprise Vault 8.0, in VCS Cluster, Service Control Manager changes the Admin Service service from demand start to auto start.
| Article:TECH145606 | | | Created: 2010-12-06 | | | Updated: 2010-12-06 | | | Article URL http://www.symantec.com/docs/TECH145606 |
Problem
During an upgrade of Enterprise Vault 8.0, in VCS Cluster, Service Control Manager changes the Admin Service service from demand start to auto start.
Error
Event Log: Event Type: Information Event Source: Service Control Manager Event Category: None Event ID: 7040 Date: <Data> Time: <Time> User: DOMAIN\vsa Computer: <EVServer> Description: The start type of the Enterprise Vault Admin Service service was changed from demand start to auto start.
Solution
The affected Service(s) must be manually changed after the upgrade from auto start back to demand start to avoid potential failovers of the cluster node.
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com
|
|
| Source | ETrack |
| Value | 2186152 |
Article URL http://www.symantec.com/docs/TECH145606
Terms of use for this information are found in Legal Notices
Thank you.