Commandcentral Enterprise Reporter (CCER) is not currently supported with Oracle 11g R2 databases.

Article:TECH145654  |  Created: 2010-12-06  |  Updated: 2011-08-15  |  Article URL http://www.symantec.com/docs/TECH145654
Article Type
Technical Solution


Environment

Issue



CCER was tested with an Oracle 11g R1 (11.1.0.7.0)  database and older and is not currently supported with an Oracle 11g R2 (11.2.0.1.0) database


Error



Typically the schema cannot be created using the scripts provided with the CCER application in the Oracle 11g R2 version of the database


Environment



Oracle Database 11g versions

CCER windows or unix Management Server (MS)


Cause



The newer version was not clarified with the Oracle scripts


Solution



The solution is to use a supported and tested environment of CCER 5.2 MS connecting and rolling up data to an Oracle 11g R1 (11.1.0.7.0) or earlier database.

An Oracle 11g R2 database will not allow creation of the schema without deployment of the 9259407 patch from Oracle and is not currently supported with the shipping CCER 5.2 version.

 




Article URL http://www.symantec.com/docs/TECH145654


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