Recovery Solution agent installed count does not match license count in Altiris Console
|Article:TECH14572|||||Created: 2006-06-30|||||Updated: 2009-02-25|||||Article URL http://www.symantec.com/docs/TECH14572|
The Recovery Solution agent installed count does not match the license count in the Altiris Console.
Recovery Solution 6.2.2106
Notification Server 6.0.6074
This is by design. The collection 'Computers with RS agent installed' is generated by determining which computers have reported the Recovery Agent is installed and has successfully registered with a Recovery Server. The License count for Recovery Solution simply determines which computers have reported that the Recovery agent has been installed even if the agent has been unsuccessful at communicating with a Recovery Server.
- From this report determine if any of these machines need to be either deleted or set to retired.
Article URL http://www.symantec.com/docs/TECH14572