KNOWN ISSUE: Package Servers storing packages in C:\Windows\System32
|Article:TECH145776|||||Created: 2010-12-08|||||Updated: 2013-01-02|||||Article URL http://www.symantec.com/docs/TECH145776|
[Package Servers storing packages in C:\Windows\System32]
package server is saving packages from Patch management to a system32 folder
only about 5 package servers show this symptom out of more than 20
agent installation is done using this command line:
command we use to perform pull installations of the Altiris Agent to drives other than the C:\ follows:
"\\NSNAME\nscap\Bin\Win32\X86\NS Client Package\AeXNSC.exe" -s -a ns=NSNAME nsweb=http://NSNAME/Altiris path="D:\Apps\Altiris" NOSTARTMENU /s
NS 6 SP3 R13
Known issue. The root cause seems to be in the PackageServer code where the snapshot files have a relative path instead of a full path.
This issue has been reported to the Symantec Development team.
A pointfix has been provided for this issue. A new AeXPackageDelivery dll has been provided. See attachment. The attached Dll will check the path in the snapshot file and prepend the default working directory if it is a relative path.
Just replace the Dll with this new one and register it.
As well, if you have NS 6.0 SP3 R14 installed, use the pointfix attached as "Fix_eTrack2617230_6.0_SP3_R14.zip".
Article URL http://www.symantec.com/docs/TECH145776