KNOWN ISSUE: Inventory 7.0 Unable to add Device mappings to canned SNMP Data Mapping Tables

Article:TECH145787  |  Created: 2010-12-08  |  Updated: 2010-12-08  |  Article URL http://www.symantec.com/docs/TECH145787
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Article Type
Technical Solution


Issue



In Inventory Solution, Agentless Inventory, an admin is unable to add Device Mappings to the pre-canned SNMP Data Mapping Tables. The check boxes are grayed out or saving changes are lost.


Environment



Notification Server 7.0
Network Disocovery 7.0, Inventory Solution 7.0 - 7.0 SP2 MR2


Cause



Problem is caused by different data class attributes. Some data classes such as SNMP Printer Supply has readonly attribute which does not allow saving, thus changes are lost.


Solution



Fix for this issue is planned in ITMS 7.0SP2 MR4 release.


Supplemental Materials

ValueETK 1836758
Description

Logged in Etrack (Symantec) database


Legacy ID



49042


Article URL http://www.symantec.com/docs/TECH145787


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