"Unexpected server error" occurs before logging into Symantec Endpoint Protection Manager(SEPM) console

Article:TECH146458  |  Created: 2010-12-17  |  Updated: 2011-10-05  |  Article URL http://www.symantec.com/docs/TECH146458
Article Type
Technical Solution


Issue



"Unexpected server error" occurs before logging into Symantec Endpoint Protection Manager(SEPM) console


Cause



In IIS Manager - Symantec Web Server's Property- Main Directory,  the default value - "C:\Inetpub\wwwroot" is set as the local path.


Solution



  1. Open the IIS Administration:
    a. Click Start
    b. Select All Programs > Administrative Tools >
    Internet Information Services (IIS) Manager
  2. Expand <server name>   (This will frequently be the local computer.)
  3. Expand Web Sites
  4. Right click on Symantec Web Server
  5. Select Property
  6. Go to Main Directory and change "C:\Inetpub\wwwroot" to "C:\program files\Symantec\Symantec Endpoint Protection Manager\Inetpub\".

 




Article URL http://www.symantec.com/docs/TECH146458


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