Installation of Backup Exec (BE) fails when the ID used to install has a Quote in the Password - 1639.Invalid command line argument

Article:TECH146523  |  Created: 2010-12-17  |  Updated: 2010-12-20  |  Article URL http://www.symantec.com/docs/TECH146523
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Article Type
Technical Solution

Product(s)

Subject

Issue



Installation of Backup Exec (BE) fails when the ID used to install has a Quote in the Password - 1639.Invalid command line argument


Error



BE install log ends with:

Info 1639.Invalid command line argument. Consult the Windows Installer SDK for detailed command line help. 7/BS" 
The return code from the MSI is: 1639 
Install was NOT successful. Skipping post install actions for BE. 
The return value for Symantec Backup Exec returned error code: 1639


Cause



The ID used to install BE has a password with a Quote in it.


Solution



Use a different ID or change the password so it does not contain a Quote.


Supplemental Materials

SourceETrack
Value1873555
Description

Install fails with "Invalid command line argument" when I paste a password that contains a quote into the service account screen


Value1639
Description

Info 1639.Invalid command line argument. Consult the Windows Installer SDK for detailed command line help. 7/BS" 
The return code from the MSI is: 1639 
Install was NOT successful. Skipping post install actions for BE. 
The return value for Symantec Backup Exec returned error code: 1639



Article URL http://www.symantec.com/docs/TECH146523


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