Protected computers experience random reboots if running Symantec AntiVirus 10

Article:TECH14657  |  Created: 2005-09-21  |  Updated: 2006-07-26  |  Article URL http://www.symantec.com/docs/TECH14657
Article Type
Technical Solution

Issue



Computers with both Altiris Protect version 1.1.4 or earlier and Symantec Anti-Virus 10 reboot intermittently.

Environment



Protect 1.1.4 and below
Symantec Anti-Virus 10

Cause



The Protect filer driver and the Symantec AV driver conflict.

Solution



Upgrade to Protect 1.1.5.
See Altiris Knowledgebase Article 25085

Legacy ID



2459


Article URL http://www.symantec.com/docs/TECH14657


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