KNOWN ISSUE: Using the word "install" for the SWS and SWV command line syntaxes %DIR_SETUP% variable prevents the install from being successful

Article:TECH146918  |  Created: 2010-12-24  |  Updated: 2010-12-24  |  Article URL http://www.symantec.com/docs/TECH146918
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Article Type
Technical Solution


Environment

Subject

Issue



When installing the SWS and SWV agents via command line which has a directory name with the word "install" in it ("C:\Admin\Install\" or "C:\Admin\SW-post-install\" for example) for its %DIR_SETUP% variable, the SWS Agent is added to “Add/Remove Programs”, however, its service is not created and SWV is not installed. 


Environment



SWS 6.1.x with XP SP3


Cause



Unknown at this time.


Solution



If the word "install" isn't used, then this problem is moot.


Supplemental Materials

SourceETrack
Value2223864
Description

SP4 SEVAgents fails to install when %DIR_SETUP% = "C:\Admin\SW-post-install\Symantec_WorkSpace_Suite_6.1_SP4"



Article URL http://www.symantec.com/docs/TECH146918


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