Exchange Journaling tasks may go into failed state and generate event id 1000 in the application event log

Article:TECH146995  |  Created: 2010-12-27  |  Updated: 2011-03-23  |  Article URL http://www.symantec.com/docs/TECH146995
Article Type
Technical Solution


Issue



Exchange Journaling tasks may go into a failed state when processing distribution lists.   The following event may be seen in the Application event log:


Error



Log Name:      Application
Source:        Application Error
Date:          12/17/2010 11:02:45 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      EVSERVER.testlab.com
Description:
Faulting application JournalTask.EXE, version 9.0.1.1073, time stamp 0x4cec5b4e, faulting module MSVCR90.dll, version 9.0.30729.4148, time stamp 0x4a594c79, exception code 0xc0000417, fault offset 0x0005a7ce, process id 0x2808, application start time 0x01cb9e66a0b562c3.
 


Solution



This issue is resolved in the following releases:

Enterprise Vault 9.0.2
http://www.symantec.com/docs/TECH147777

Enterprise Vault Hotfix
www.symantec.com/docs/TECH147417


Supplemental Materials

SourceETrack
Value2226722

SourceEvent ID
Value1000



Article URL http://www.symantec.com/docs/TECH146995


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