An error occurred in ReportSync activity. No DPS with Reporting Role is configured for reporting database synchronization

Article:TECH147245  |  Created: 2010-12-30  |  Updated: 2011-12-08  |  Article URL http://www.symantec.com/docs/TECH147245
Article Type
Technical Solution


Issue



While running Collection Evaluation Reporting (CER) Job, the collection and evaluation phase completes successfully When the report tries to synchronize with the reporting database then following error message appears "An error occurred in ReportSync activity. No DPS with Reporting Role is configured for reporting database synchronization".
 


Cause



DPS server  for Reporting Database Synchronization is not selected however reporting role is already assigned to the DPS server.


Solution



Follow these steps to resolve issue

1) Launch Control Compliance Suit (CCS) Reporting and Analytics Console
2) Browse to Settings | General
3) Under "System Configuration", click on "DPS for Reporting Synchronization"
4) Select the DPS server from the list of available servers to be used for reporting database synchronization.
 




Article URL http://www.symantec.com/docs/TECH147245


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