Incomplete package, policy can not be enabled.

Article:TECH14737  |  Created: 2006-07-17  |  Updated: 2009-03-20  |  Article URL http://www.symantec.com/docs/TECH14737
Article Type
Technical Solution

Issue



Getting "Incomplete package, policy can not be enabled." when trying to apply changes in the RS Agent Local Mode Prerequisite Package Install polacy. This might be seen in other polacies too.

2nd message: "The task has been saved successfully, however it has not been enabled."

Environment



NS 6.0.6074 SP3

RS 6.2.2106


Cause



The FRM package is not set up correctly in the Notification Server.


Solution



Download the Package to the “Recovery Agent Local Mode Prerequisite Package Folder”. There is usually a template version which is only a few k in size but the correct one should be around 5MB. Downloading the arlfile2106.frm to the correct location on the Notification Server helps resolve the issue.


Attachments

alrfiles2106.zip (5.9 MBytes)

Legacy ID



24774


Article URL http://www.symantec.com/docs/TECH14737


Terms of use for this information are found in Legal Notices